Center Store Lead - Grocery Ops & Customer Service

Food Lion; Charlotte (NC); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking to assist the Center Store (Grocery) Manager in delivering excellent customer service and maintaining standards across the Center Store department. You will help train and schedule stock crews, ensure shelves are stocked with saleable merchandise, and follow Food Lion safety and policy guidelines.

Join a team focused on fast, friendly, and accurate service, with opportunities to contribute to productivity and store performance within this retail environment.

Qualifications

• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements for job functions.
• Must meet physical requirements with or without accommodations.

Responsibilities

• Provide quality customer service in Center Store (Grocery).
• Train, schedule and maintain a qualified stock crew.
• Maintain productivity goals and proper shelf presentation.
• Ensure safety, cleanliness and adherence to policies.
• Operate company tools and guidelines (ACIS, CAO).
• Wear uniform and complete required training.

Skills

Interpersonal skills

Organizational skills

Customer service

Multitasking

Communication

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is seeking to assist the Center Store (Grocery) Manager in delivering excellent customer service and maintaining standards across the Center Store department. You will help train and schedule stock crews, ensure shelves are stocked with saleable merchandise, and follow Food Lion safety and policy guidelines.

Join a team focused on fast, friendly, and accurate service, with opportunities to contribute to productivity and store performance within this retail environment.