Grocery Center Lead: Operations & Customer Service

Food Lion; Corolla (NC); On-site; USD 28,000 - 35,000; Full time

Job summary

Food Lion is looking for a dedicated individual to assist the Center Store (Grocery) Manager in providing quality customer service. The role focuses on maintaining store standards, maximizing sales, and minimizing shrink through excellent service. Duties involve training team members and ensuring compliance with safety guidelines.

Qualifications include a high school diploma or equivalent, excellent customer service skills, and the capability to meet physical job demands. Join a company that values diversity and inclusivity in the workplace.

Qualifications

• Must meet minimum age requirements to perform specific job functions.
• Ability to meet physical requirements with or without reasonable accommodations.

Responsibilities

• Assist the Center Store Manager in providing quality customer service.
• Maintain standards per the manual and maximize sales through service.
• Ensure a clean and neat appearance of store associates.
• Stock products according to policies and ensure only saleable merchandise is shelved.
• Understand company tools such as ACIS and CAO.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service skills

Problem-solving skills

Education

High school graduate or equivalent

Job description

Food Lion is looking for a dedicated individual to assist the Center Store (Grocery) Manager in providing quality customer service. The role focuses on maintaining store standards, maximizing sales, and minimizing shrink through excellent service. Duties involve training team members and ensuring compliance with safety guidelines.

Qualifications include a high school diploma or equivalent, excellent customer service skills, and the capability to meet physical job demands. Join a company that values diversity and inclusivity in the workplace.