Center Store Lead - Grocery Operations and Customer Service

Food Lion; Mocksville (NC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Food Lion in Mocksville, NC is seeking a Center Store Associate to assist the Center Store Manager in delivering excellent customer service and maintaining department standards.

You will train and schedule stock crews, ensure safe, clean shelves, and follow company policies while meeting productivity goals. Equal opportunity employer; must be able to perform physical tasks; dress code applies.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication, and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without accommodations.

Responsibilities

• Maintain enthusiastic, fast, friendly, and accurate customer service to create a positive shopping experience.
• Assist the Center Store Manager to train, schedule, and maintain a qualified stock crew.
• Ensure Center Store area is clean, neat, and well organized.
• Stock product in accordance with policies and guidelines.
• Ensure ordering, receiving, preparation and displaying of merchandise comply with guidelines.
• Understand and use company tools such as ACIS and CAO.
• Maintain compliance with safety guidelines and report accidents as required.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Mocksville, NC is seeking a Center Store Associate to assist the Center Store Manager in delivering excellent customer service and maintaining department standards.

You will train and schedule stock crews, ensure safe, clean shelves, and follow company policies while meeting productivity goals. Equal opportunity employer; must be able to perform physical tasks; dress code applies.