Center Store Department Lead — Guest-Centric Leader

Fresh Market Inc.; Chapel Hill (NC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access

401K contribution and company match

Financial Wellness Program

Paid time off and additional time off/

Medical, Dental, Vision, Disability, &

Pet insurance discounts

Job summary

The Fresh Market is seeking a Center Store Department Lead to support the Center Store Department Manager and lead a team to deliver exceptional guest experiences. You will guide day-to-day operations, coaching team members, and ensuring the department looks its best while upholding our hospitality standards.

You will monitor schedules, manage inventory, and analyze performance metrics to drive store success and profitability.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Management experience

Leadership

Guest experience

Communication

Flexible schedule

POS systems

MS Office

Education

Associate’s degree in business, retail management, or related field

Tools

Scheduling tools

Microsoft Office

Job description

The Fresh Market is seeking a Center Store Department Lead to support the Center Store Department Manager and lead a team to deliver exceptional guest experiences. You will guide day-to-day operations, coaching team members, and ensuring the department looks its best while upholding our hospitality standards.

You will monitor schedules, manage inventory, and analyze performance metrics to drive store success and profitability.