Center Store Department Lead - Elevate Guest Experience

The Fresh Market; Evansville (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Team member discount

Wage access

401K with company match

Financial Wellness Program

Paid time off

Job summary

The Fresh Market is seeking a Center Store Department Lead to support the Center Store Department Manager in delivering an exceptional guest experience and driving store performance. You will coach team members, monitor schedules, and help maintain accurate inventory while modeling hospitality and teamwork.

This role reports to the Center Store Department Manager and requires flexible availability. You will collaborate with colleagues to implement merchandising plans, analyze department metrics,

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high‑performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem‑solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Guest experience

Communication

Problem solving

Conflict resolution

Flexibility

POS systems

Scheduling tools

Microsoft Office

Team development

Education

Associate’s degree in business or related field

Job description

The Fresh Market is seeking a Center Store Department Lead to support the Center Store Department Manager in delivering an exceptional guest experience and driving store performance. You will coach team members, monitor schedules, and help maintain accurate inventory while modeling hospitality and teamwork.

This role reports to the Center Store Department Manager and requires flexible availability. You will collaborate with colleagues to implement merchandising plans, analyze department metrics,