Center Operations Supervisor

Hispanic Alliance for Career Enhancement; Memphis (TN); On-site; USD 43,000 - 77,000; Full time

Job summary

CVS Health is seeking a Center Operations Supervisor to oversee daily operations in Memphis. This role involves managing staff, optimizing workflows, and ensuring compliance with policies. The ideal candidate will have strong leadership and analytical skills, contributing to a positive patient experience and operational excellence.

Benefits

Affordable medical plan options

401(k) plan with company contributions

Employee stock purchase plan

Wellness screenings and tobacco cessation programs

Tuition assistance

Qualifications

• Experience in staff supervision and management.
• Strong analytical skills for data analysis and KPI tracking.
• Ability to manage budgets and ensure compliance with regulations.

Responsibilities

• Supervise and train staff, manage performance, and address issues.
• Monitor workflows and implement changes to enhance efficiency.
• Analyze performance data and generate reports on operational effectiveness.

Skills

Supervision

Data Analysis

Problem Solving

Communication

Budget Management

Compliance

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

A Center Operations Supervisor is responsible foroverseeing and optimizing daily operations within a specific center, ensuring smooth workflow, staff performance, and adherence to policies and procedures.They manage staff, monitor key performance indicators (KPIs), and implement improvements to enhance efficiency and customer satisfaction.

Key Responsibilities:

• Supervision and Management:Supervise and train staff, manage performance, and address any issues that arise.
• Workflow Optimization:Monitor workflows, identify areas for improvement, and implement changes to enhance efficiency.
• Data Analysis and Reporting:Analyze performance data, track KPIs, and generate reports to assess operational effectiveness.
• Compliance:Ensure compliance with policies, procedures, safety regulations, and industry standards.
• Budget Management:Manage and track the center's budget, identify cost-saving measures, and ensure financial accountability.
• Problem Solving:Resolve operational issues and escalate concerns as needed.
• Communication:Facilitate communication and collaboration within the team and with other departments.
• Facility Management:Maintain the center's cleanliness, safety, and functionality.
• Customer Satisfaction:Ensure a positive patient experience and contribute to the overall center's mission.
• New Initiative Implementation:Champion and support the implementation of new initiatives and services.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $76,500.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visithttps://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 11/24/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.