Center Operations Leader — People & Programs

LifeLong Medical Care; Oakland (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

LifeLong Medical Care’s Our Place Center in West Oakland is seeking a Center Supervisor to provide operational supervision and ongoing staff support. You will coordinate with medical care teams and supervise all center-based front- and back-office staff to ensure smooth daily operations.

You will oversee scheduling, staff development, policy compliance, community partnerships, and the maintenance of administrative systems and workflows, with day-to-day oversight of patient flow and center

Responsibilities

• Supports development of Primary Care Teams and centers staff.
• Template Scheduler (create, open, or close)
• Facilitates smooth operations and communications between Center departments and staff.
• Hold weekly staff meeting with supervisor staff
• Recruits, hires, orients, develops, supervises, evaluates and terminates staff.
• Develops appropriate organizational structure(s) and weekly staffing schedules for Center and maintains master calendar.
• Liaison between community partners and Center for new patient linkage
• Oversees daily Center operations, including patient and work flow, resolves problems, on clinic floor assist
• Liaison between the Center and Administrative services.
• Addresses patient grievances.
• Develops procedures in conjunction with staff and Center Manager.
• Builds and maintains relationships with community partners, other LifeLong facilities and staff.
• Additional duties, as assigned by Center Manager.

Job description

LifeLong Medical Care’s Our Place Center in West Oakland is seeking a Center Supervisor to provide operational supervision and ongoing staff support. You will coordinate with medical care teams and supervise all center-based front- and back-office staff to ensure smooth daily operations.

You will oversee scheduling, staff development, policy compliance, community partnerships, and the maintenance of administrative systems and workflows, with day-to-day oversight of patient flow and center