Center Operations Leader in Training

Ally Behavior Centers; Richmond (VA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Bonuses

401(k) plan

Medical, dental, vision coverage

Paid time off

Post-maternity childcare assistance

Tuition assistance

Job summary

Ally Behavior Centers is seeking a motivated, self-starter for a full-time Center Operations Manager role in the Richmond area. You will oversee daily operations, coordinate with families, clinicians, and departments, and take initiative to improve center performance with strong attention to detail.

The position requires administrative leadership, multi-location coordination, willingness to relocate within the Richmond metro area, and a proactive, customer-service oriented approach.

Qualifications

• Relocation to the Richmond metro area upon promotion to full-time Center Operations Manager.
• Experience managing center operations or administrative teams.
• Willingness to travel to multiple Virginia locations as needed.
• Strong written and verbal communication.
• Background check required by federal/state authorities.

Responsibilities

• Oversee daily operations at the therapy center and coordinate between parents, staff, and programs.
• Onboard new clients and host center tours.
• Manage sick leave and vacation requests for employees.
• Validate center schedules and ensure timely session notes.
• Ensure accurate billing through clinical note audits.
• Maintain staff certifications and credentials.
• Oversee document management for clients and employees.
• Monitor center purchases to meet budget requirements.
• Coordinate with insurance/billing and talent acquisition teams as needed.
• Plan staff recognition events and team-building activities.

Skills

Attention to detail

Team leadership

Communication skills

Organization

Customer service

Budget awareness

Job description

Ally Behavior Centers is seeking a motivated, self-starter for a full-time Center Operations Manager role in the Richmond area. You will oversee daily operations, coordinate with families, clinicians, and departments, and take initiative to improve center performance with strong attention to detail.

The position requires administrative leadership, multi-location coordination, willingness to relocate within the Richmond metro area, and a proactive, customer-service oriented approach.