Center Operations & Guest Experience Coordinator

Unibail-Rodamco Germany GmbH; United States; On-site; USD 75,000 - 89,000; Full time

Job summary

Unibail-Rodamco-Westfield (URW) is seeking a Management Associate to support daily operations and guest experience at Century City Mall. This entry-level role partners with the General Manager and internal teams to drive operational excellence in a dynamic retail environment.

You will assist with onboarding retailers, coordinate vendor tasks, and help execute marketing events and community programs. The ideal candidate has 2 years in retail or hospitality management and holds a BA/BS or

Qualifications

• 2 years of experience in shopping center/retail/property/hospitality management on-site roles.
• Demonstrated knowledge and interest for real estate and/or retail development, leasing operations.

Responsibilities

• Support day-to-day operational excellence with vendor management, reporting, and project oversight.
• Collaborate with center and corporate teams to deliver initiatives.
• Assist with onboarding of new retailers and orientation materials.
• Monitor guest experiences and contribute to service programs.

Skills

Retail management basics

Vendor coordination

Customer experience

Education

Bachelor's degree (BA/BS)

Job description

Unibail-Rodamco-Westfield (URW) is seeking a Management Associate to support daily operations and guest experience at Century City Mall. This entry-level role partners with the General Manager and internal teams to drive operational excellence in a dynamic retail environment.

You will assist with onboarding retailers, coordinate vendor tasks, and help execute marketing events and community programs. The ideal candidate has 2 years in retail or hospitality management and holds a BA/BS or