Property & Client Experience Coordinator

Unibail-Rodamco-Westfield; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Unibail-Rodamco-Westfield (URW) is seeking a detail-oriented Coordinator, Property & Client Services to handle on-site center administration at Century City Mall. The role involves contracts administration, finance processing, and coordination of Specialty Leasing and Brand Ventures, ensuring top-notch service for tenants, guests, and cross-functional teams.

You will support the General Manager and Center Management with vendor administration, invoices, budgets, and compliance, while maintaining

Qualifications

• BA or BS degree or equivalent experience required.
• 2-3 years’ prior experience in an administration role, working with cross-functional teams.
• Experience of basic finance administration: processing purchase orders/invoices, assisting with accruals and budget forecasting.
• Proficient in current Microsoft Office software including Outlook, Word, Excel, PowerPoint, and SharePoint. Working knowledge of enterprise management systems (Salesforce) and project management software (Procore) is advantageous.
• Ability to understand and interpret legal agreements.
• Ability to conform to policies and procedures and familiarity of working within a compliance framework.
• Exceptional process management skills: can organize and prioritize an efficient workflow, simplify complex processes, anticipate, and adjust for problems and roadblocks, adapt to changing priorities, and manage from start to finish.
• Exceptional customer service skills and the ability to develop and maintain effective relationships; dedicated to meeting the expectations and requirements of internal and external customers, specifically through listening and responding to concerns both in the moment and via digital communication means.

Responsibilities

• Maintains center-level administration including service contracts, work orders, and general expenditure.
• Drafts and manages contracts and vendor communications; ensures compliance with contract policy.
• Handles accounts payable/receivable tasks and related finance processes.
• Supports Specialty Leasing and Brand Ventures by coordinating activations, leases, and tenant communications.
• Monitors activity and reports, coordinates with Facility Operations and Marketing to optimize performance.
• Attends weekly staff meetings and required training; handles other duties as assigned.

Skills

Administration

Finance administration

MS Office

Salesforce

Procore

Legal agreements understanding

Compliance

Customer service

Education

BA/BS degree or equivalent experience

Tools

Salesforce

Procore

SharePoint

MS Office

Job description

Unibail-Rodamco-Westfield (URW) is seeking a detail-oriented Coordinator, Property & Client Services to handle on-site center administration at Century City Mall. The role involves contracts administration, finance processing, and coordination of Specialty Leasing and Brand Ventures, ensuring top-notch service for tenants, guests, and cross-functional teams.

You will support the General Manager and Center Management with vendor administration, invoices, budgets, and compliance, while maintaining