Center Operations Director - NE Denver

Tier1usa; Denver (CO); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Annual bonus potential up to $32,000

Student loan repayment and tuition reimbursement

Priority access for in-network mental health support

Support from multidisciplinary team

Direct exposure to senior leaders

Collaborative high-accountability environment

Job summary

Tier1usa is hiring a Center Operations Director for their Soar Autism Center in NE Denver, Colorado. This leadership role involves overseeing operational performance, creating positive family experiences, and developing a high-performing team. The compensation ranges from $80,000 to $100,000 annually, with bonuses up to $32,000. Additional perks include student loan repayment and tuition reimbursement. A commitment to diversity and inclusion is paramount at our organization.

Qualifications

• Previous people management experience leading teams of 8-10 or more.
• 2-3+ years managing strong operations.

Responsibilities

• Oversee performance against goals for budget, utilization, and efficiency.
• Drive execution of operating systems like scheduling and billing efficiency.
• Build strong relationships with caregivers and ensure timely communication.
• Develop and motivate the team for high performance.

Skills

People management

Operational management

Problem-solving

Detail-oriented

Communication skills

Job description

Center Operations Director - NE Denver Soar Autism Center

Compensation $80,000.00 - $100,000.00/year

Specific Responsibilities Include The Following

Running a High-Performing Center

You are the operational leader of the center and responsible for:

• Acting as the local owner of performance against forecasted goals, including budget, utilization, and efficiency
• Driving strong execution of Soar’s operating systems (scheduling, staffing, billing efficiency, cleanliness, parent communication, etc.)
• Partner with market and regional leadership to identify opportunities, solve problems, and continuously improve how the center runs
• Lead with calm, clarity, and professionalism in a fast-paced environment

Creating an Exceptional Family Experience

Families trust us with their children, and you make that trust real every day by:

• Owning all parts of the non-clinical experience for caregivers
• Building strong, supportive relationships with caregivers and ensuring clear, timely communication
• Driving strong attendance, engagement, and client satisfaction (NPS)
• Delivering a smooth onboarding for new families
• Managing the front desk and providing a warm welcome to clients, prospective clients and teammates
• Preparing families for diagnostics, assessments, and transitions with confidence and clarity

Leading and Developing People

This is a true people leadership role where you develop a high-performing team by:

• Serving as the primary people leader for local staff, including clinicians and support team members
• Coaching, developing, and motivating team members
• Partnering closely with the lead clinician to support clinical excellence, team morale, and retention
• Acting as a trusted point of escalation and support for staff, knowing when to solve and when to elevate

Who this role is great for

• You’re early‑to‑mid career but already trusted with real responsibility
• You enjoy running things, solving problems, and working with people
• You’re detail‑oriented and big‑picture oriented
• You want a role where performance matters and growth is earned
• You’re motivated by mission—but also by learning, ownership, and career trajectory

Qualifications/Education

• Require previous people management experience, leading high-performing teams of 8‑10 or more people.
• Require 2‑3+ years of managing strong operations

What We Offer

• Starting base salary of $80,000.00 - $100,000.00/year with annual bonus potential of up to $32,000 based on center and individual performance.
• Student loan repayment and tuition reimbursement benefits
• Priority access for in‑network mental health support through our partnership with Sol Mental Health
• Tons of support from our multidisciplinary team
• Direct exposure to senior leaders and multi‑site operators
• A collaborative, high‑accountability environment where strong performers grow quickly
• The chance to build something meaningful—while building your career

Soar Autism Center is committed to diversity and inclusion at all levels. As an equal opportunity employer, we strictly prohibit discrimination or harassment and welcome applicants of all backgrounds, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics.