Center Operations Coordinator

Centria-Healthcare; Norfolk (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

The Center Administrator at Centria-Healthcare is an entry level operations role that lays the foundation for future growth within the organization. You will oversee daily operations, including maintaining a clean and safe center, ordering supplies, and assisting team members in day-to-day activities.

In this role you will provide excellent customer service by engaging with clients over the phone and in person, greet visitors, manage documentation, and collaborate with the Operations Director to

Qualifications

• High School Diploma or equivalent, minimum requirement.
• Previous experience in a customer service role.
• Ability to interpret and implement verbal and written clinical protocols.

Responsibilities

• Open/close center when needed.
• Greet new and existing clients and provide tours.
• Manage center supply inventory and ensure staff has items.
• Keep center clean, attractive, and safe for team members and clients.
• Maintain records to ensure compliance with local, state, and federal mandates.
• Receive deliveries, as needed.
• Partner with Operations Director to ensure team adheres to best practices.
• Ensure client and staff schedules are maintained in Centria EMR.

Skills

Proficiency in PC software

Attention to detail

Interpret clinical protocols

Constructive feedback

Time management

Professional relationships

HIPAA compliance

Ongoing training

Effective communication

Cultural competency

Education

High School Diploma or equivalent

Tools

G Suite

ABA Platforms

Job description

The Center Administrator at Centria-Healthcare is an entry level operations role that lays the foundation for future growth within the organization. You will oversee daily operations, including maintaining a clean and safe center, ordering supplies, and assisting team members in day-to-day activities.

In this role you will provide excellent customer service by engaging with clients over the phone and in person, greet visitors, manage documentation, and collaborate with the Operations Director to