Center Manager - (Homewood Sq)

Anchor Point Management Group; Bloom Township (IL); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

401k with match

Health, vision, dental

Paid time off and holidays

Daily Pay

Employee Assistance Program

Referral Bonus

Waxing service discounts

Career development opportunities

Résumé du poste

European Wax Center in Homewood, IL is seeking a Center Manager to lead a high-performing team and deliver exceptional guest experiences in person.

You will drive center performance through sales goals, membership growth, and guest retention, while overseeing scheduling, inventory, payroll, and daily operations.

A proven background in retail management or spa/hospitality leadership, strong communication, and flexibility to work evenings and weekends are required.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Proven ability to lead and motivate a team.
• Established history of managing multiple direct reports.
• Strong communication, organizational, and problem-solving skills.
• Sales-driven with a focus on customer service excellence.
• Flexible availability, including evenings and weekends.
• Growth mindset is key!

Responsabilités

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Connaissances

Leadership

Sales-focused

Customer service excellence

Communication

Team motivation

Description du poste

Overview

Job location: 17729 S Halsted, Homewood, IL 60430 — In person. Salary: $22.00–$25.00 hourly. Full-time position in the beauty and wellness industry. European Wax Center seeks a Center Manager to lead a high-performing team and deliver exceptional guest experiences.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Benefits

• Competitive base salary + monthly performance bonuses
• Paid time off (PTO) and holidays
• Generous benefits package, including 401k with match, health, vision, dental and more
• Discounts on waxing services and retail products
• Ongoing training and career development opportunities
• Supportive, empowering, and inclusive work environment
• Daily Pay option
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee – engagement and team-building initiatives
• Referral Bonus – generous incentive to hire for all roles