Center Manager - (Glenview)

NORTH AMERICAN WAX COMPANY LLC; Glenview (IL); On-site; USD 33,062 - 39,399; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Referral Bonus

Ongoing training and career development opportunities

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a Center Manager for its European Wax Center in Glenview, IL. This role involves overseeing daily operations, leading a team, and ensuring operational excellence driven by sales performance and guest satisfaction.

The ideal candidate has a strong sales background with at least 2 years in retail or spa operations, strong communication skills, and a flexible schedule. This position offers a competitive salary, monthly bonuses, and a supportive work environment.

Qualifications

• At least 2 years of experience in retail sales management or operations.
• Strong sales background preferred.
• Ability to lead and motivate a team.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals and guest retention.
• Ensure compliance with health and safety regulations.

Skills

Sales-driven

Team leadership

Strong communication

Problem-solving

Organizational skills

Education

2+ years in retail sales management or equivalent

Job description

Job Details

Location: 1458 Waukegan Road, Glenview, IL 60025

Salary Range: $24.00 - $28.60 per hour

Full-time | Competitive Salary + Lucrative Bonus Structure

Job Type: Full-time

Work Location: In person

Job Summary

As a Center Manager, you will oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPIs and speak to financial acumen

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem‑solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Benefits (subject to eligibility)

• Competitive base salary + monthly performance bonuses
• Paid time off (PTO) and holidays
• Generous benefits package, including 401k with match, health, vision, dental and more!
• Discounts on waxing services and retail products
• Ongoing training and career development opportunities
• Supportive, empowering, and inclusive work environment

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

Why Join European Wax Center?

We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.