Center Manager: Beauty & Guest Experience Leader

Anchor Point Management Group; San Jose (CA); Presencial; USD 36.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be1

Referral Bonus - Generous Incentive to

Descripción de la vacante

European Wax Center in San Jose is seeking a Center Manager to oversee daily operations at our Almaden Expressway location. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales goals, grow memberships, and ensure guest satisfaction with exemplary service.

Responsibilities include scheduling, inventory, payroll, compliance with health and safety standards, coaching and performance feedback, and maintaining brand standards while actively analyzing KPIs to

Formación

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership
• Strong sales background and focus on customer service
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Responsabilidades

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Conocimientos

Leadership

Sales-driven

Team motivation

Direct reports management

Communication

Flexible availability

Growth mindset

Customer service excellence

Descripción del empleo

European Wax Center in San Jose is seeking a Center Manager to oversee daily operations at our Almaden Expressway location. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales goals, grow memberships, and ensure guest satisfaction with exemplary service.

Responsibilities include scheduling, inventory, payroll, compliance with health and safety standards, coaching and performance feedback, and maintaining brand standards while actively analyzing KPIs to