Center Leader: Drive Sales, Service & Team Growth

NORTH AMERICAN WAX COMPANY LLC; San Jose (CA); On-site; USD 23,419 - 38,572; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Referral Bonus

Culture Committee

Job summary

NORTH AMERICAN WAX COMPANY LLC is seeking a Center Manager for their European Wax Center location in San Jose, CA. This role involves overseeing daily operations, driving team performance, and ensuring guest satisfaction.

Ideal candidates will have a background in retail sales management or hospitality and possess strong leadership and communication skills. Benefits include competitive salary, bonuses, PTO, and comprehensive health coverage.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Proven ability to lead and motivate a team.
• Flexible availability, including evenings and weekends.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Oversee scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations.
• Provide coaching, training, and performance feedback.

Skills

Retail sales management

Team leadership

Sales-driven

Customer service excellence

Problem-solving skills

Communication skills

Organizational skills

Education

Equivalent educational background

Job description

NORTH AMERICAN WAX COMPANY LLC is seeking a Center Manager for their European Wax Center location in San Jose, CA. This role involves overseeing daily operations, driving team performance, and ensuring guest satisfaction.

Ideal candidates will have a background in retail sales management or hospitality and possess strong leadership and communication skills. Benefits include competitive salary, bonuses, PTO, and comprehensive health coverage.