Center Manager – Beauty & Guest Experience Leader

NORTH AMERICAN WAX COMPANY LLC; Highland (IN); On-site; USD 10,000 - 32,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be*

Referral Bonus - Generous Incentive to

Job summary

European Wax Center in Highland, IN is seeking a Center Manager to oversee daily operations, lead a team of guest service associates and licensed wax specialists, and drive sales performance with a strong focus on guest satisfaction.

You will manage scheduling, inventory, payroll, and operations while ensuring health, safety, and brand standards. A growth mindset and effective communication are essential to exceed goals.

Qualifications

• 2+ years in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Proven ability to lead a team and manage multiple direct reports.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Oversee scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Provide coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.

Skills

Team leadership

Sales-driven

Customer service

Communication

Problem-solving

Scheduling

Job description

European Wax Center in Highland, IN is seeking a Center Manager to oversee daily operations, lead a team of guest service associates and licensed wax specialists, and drive sales performance with a strong focus on guest satisfaction.

You will manage scheduling, inventory, payroll, and operations while ensuring health, safety, and brand standards. A growth mindset and effective communication are essential to exceed goals.