Center Manager

HairClub; San Diego (CA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Dental coverage

Vision coverage

Medical coverage

Paid PTO days

Wellness days

Paid holidays

Growth opportunities

Uncapped bonus

Flexible schedule (Tue-Sat)

Job summary

HairClub is seeking a Center Manager in San Diego to lead all center operations, drive sales, member experience, profitability and safety. You will hire, train, and manage center talent while holding the team accountable.

This role requires at least five years of management and strong sales and client relationship experience, with a focus on coaching and achieving aggressive growth targets, while maintaining a safe, engaging member environment.

Qualifications

• Minimum of five years in a relevant management role.
• Experience in sales and long-term client relationships.
• Excellent communication and team leadership skills.

Responsibilities

• Mentor, lead and train your team to optimize development.
• Increase member retention and growth for the Center.
• Implement and execute HairClub's strategies, programs, and communications
• Staff and lead your Center team.
• Drive focus on the ultimate member and employee experience.
• Meet or exceed Center revenue and profitability goals and continually improve Net Promoter Score (NPS)

Job description

HairClub is looking for a Center Manager to lead all operations in our Center in order to ensure success in terms of sales, member experience, profitability, efficiency, and safety. As a Center Manager, you will be responsible for hiring, training, and managing Center talent and holding your team accountable. Do you want to be a part of The Club, make a difference and help our members confidently go after their dreams!

What you should expect to do:

• Mentor, lead and train your team to optimize development
• Increase Center's Member Retention and Growth
• Implement and execute HairClub's strategies, programs, and communications
• Staff and lead your Center team
• Drive focus on the ultimate member and employee experience
• Ensure the expectations of new, existing, and potential Members are exceeded

Qualifications:

• At least five (5) years of relevant management experience
• Relevant sales and long-term client relationship experience
• Excellent communication and team-leading skills

Measures of Success:

• Increase Center's Member Retention and Growth
• Maintain a Highly Engaged Workforce
• Meet or exceed total Center revenue and profitability goals and continually improve Net Promoter Score (NPS)

Benefits: After 90 days of employment:

• Dental, Vision and Medical
• Paid PTO days, wellness days and Paid Holidays
• A wealth of opportunities for growth and advancement
• Attractive work schedule: Tuesday-Saturday, with Sundays and Mondays off. Centers are closed for most major holidays.
• Uncapped Bonus Opportunity based on business growth and success of the Center

Are you a People Leader looking for a challenge and a place to GROW, look no further!

HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.