Center Director

BrightView; Suffolk (VA); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

PTO

401k with match

Training and certs

Health benefits

Tuition Reimbursement

Job summary

BrightView is seeking a Center Director to oversee the Suffolk, VA treatment facility, guiding daily operations, patient flow, and cross-disciplinary collaboration among medical, behavioral health, nursing, and operations teams.

The ideal candidate has 2+ years in a clinic-based leadership role or human-services setting, a bachelor's degree, and a proven ability to build a team-centric environment, drive service excellence, and ensure compliance with regulatory requirements.

Qualifications

• Demonstrated leadership in a multidisciplinary healthcare setting.
• Ability to build a collaborative, patient-centered team.
• Comfortable working with diverse patient populations.
• Strong problem-solving with urgency to patient and staff needs.
• Professionalism and conflict management.
• Adaptable and agile in a dynamic clinic environment.
• Excellent written and verbal communication skills.
• High degree of empathy and compassion for recovery journeys.

Responsibilities

• Oversee clinic operations and patient flow.
• Lead and execute BrightView’s clinic playbook.
• Plan and run regular team meetings.
• Ensure high-quality patient experience in the center.
• Manage site-level personnel across disciplines.
• Develop staff and establish performance expectations.
• Foster community partnerships with Outreach teams.
• Coordinate with Quality department and ensure compliance.

Skills

Leadership

Team collaboration

Patient focus

Problem solving

Communication

Adaptability

Regulatory compliance

Empathy

Harm reduction

Education

Bachelor’s degree preferred

Job description

Are you a dynamic leader ready to make a transformative impact in addiction medicine? BrightView is seeking an Center Director to facilitate the clinic workflow and lead the daily operations of our treatment facility collaborating with medical, behavioral health, nursing, and operations professionals. In this pivotal role, in conjunction with regional and company leadership, you will oversee the treatment center, ensuring an exemplary patient experience in addiction medicine while fostering a collaborative and team-centric environment. If you are interested in serving others and being an instrumental part of a high performing team, we invite you to join us in our mission.

• CLINIC OPERATIONS MANAGEMENT
• Leads and manages all aspects of patient flow and clinic operations.
• Executes on BrightView’s operations playbook for the clinic.
• Plans, leads, and delivers regular team meetings.
• PATIENT EXPERIENCE AND CARE DELIVERY
• Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
• Identifies and facilitates resolution of issues and conflicts within the center.
• Ensures clinic staff compliance with established policies, procedures, workflows, and training.
• PERSONNEL MANAGEMENT AND DEVELOPMENT
• Effectively manages all site-level personnel across multiple professional disciplines.
• Cultivates staff development and sets clear expectations for performance.
• Establishes staff performance improvement plans and redirection/retraining efforts.
• COLLABORATION AND PARTNERSHIPS
• Develops community partnerships in collaboration with BrightView’s Outreach teams.
• Ensures proper collaboration with the Quality department partner.
• Fulfills Program Administrator Role as outlined by State Administrative Code as needed.
• COMPLIANCE AND TRAININGS
• Follows and enforces all federal, state, and local healthcare requirements.
• Responsible for new staff onboarding and training.

Knowledge Skills, And Abilities

• Demonstrated management and leadership capabilities, ability to build a team-centric environment with colleagues.
• Able to cultivate collaboration amongst staff in a multidisciplinary healthcare environment.
• Competent at working with a diverse population of colleagues and patients.
• Natural problem solver, looks for solutions to best meet patient and teammate needs with a sense of urgency.
• Consistently demonstrates professionalism and gracefully manages conflict, setting an example for staff.
• Adaptable and agile within a dynamic work environment.
• Excellent verbal, written, and presentation skills.
• Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients.
• Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements.
• Prior experience with harm reduction a plus.
• EXPERIENCE
• 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or
• 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities.
• EDUCATION
• Bachelor’s degree preferred

BRIGHTVIEW HEALTH BENEFITS AND PERKS

• PTO (Paid Time Off)
• Immediately vested and eligible in 401k program with employer match.
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Tuition Reimbursement after 1 year in related field

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.