Center Director

BrightView LLC; London (KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO

401k with employer match

Training & Certification opportunities

Comprehensive benefits package

Tuition reimbursement

Job summary

BrightView is seeking a Center Director to facilitate clinic workflow and lead daily operations across clinical, behavioral health, nursing, and operations teams. You will oversee the treatment center, drive patient experience, ensure policy compliance, and collaborate with regional leadership.

Ideal candidates have 2+ years in a leadership role within human services or clinic settings and a bachelor’s degree preferred, with strong communication and problem-solving skills to support BrightView’s

Qualifications

• Experience leading or working in human services or drug and alcohol settings.
• 2+ years in clinic management or leadership roles.
• Bachelor’s degree preferred.

Responsibilities

• Leads and manages all aspects of patient flow and clinic operations.
• Executes on BrightView’s operations playbook for the clinic.
• Plans, leads, and delivers regular team meetings.
• Ensures a high-quality patient experience and staff compliance.
• Develops community partnerships with Outreach and collaborates with Quality teams.
• Follows federal, state, and local healthcare requirements; oversees onboarding and trainings.

Skills

Leadership

Teamwork

Communication

Problem solving

Conflict management

Adaptability

Empathy

Regulatory compliance

Education

Bachelor’s degree preferred

Job description

Overview

Are you a dynamic leader ready to make a transformative impact in addiction medicine? BrightView is seeking an CenterDirector tofacilitatethe clinic workflowand leadthe daily operations of our treatment facility collaborating withmedical, behavioral health, nursing, andoperationsprofessionals. In this pivotal role, in conjunction with regional and company leadership, you will oversee the treatment center, ensuring an exemplary patient experience in addiction medicine while fostering a collaborative and team-centric environment.

Responsibilities

• CLINIC OPERATIONS MANAGEMENT:
• Leads and manages all aspects of patient flow and clinic operations.
• Executes on BrightView’s operations playbook for the clinic.
• Plans, leads, and delivers regularteammeetings.
• PATIENT EXPERIENCE AND CARE DELIVERY:

• Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
• Identifiesandfacilitatesresolution of issues and conflicts within the center.
• Ensures clinic staff compliance with established policies, procedures, workflows, and training.

• PERSONNEL MANAGEMENT AND DEVELOPMENT:

• Effectively manages all site-level personnel across multiple professional disciplines.
• Cultivates staff development and sets clear expectations for performance.
• Establishes staff performance improvement plans and redirection/retraining efforts.

• COLLABORATION AND PARTNERSHIPS:

• Develops community partnerships in collaboration with BrightView’s Outreach teams.
• Ensures proper collaboration with the Quality department partner.
• Fulfills Program Administrator Role as outlined by State Administrative Code as needed.

• COMPLIANCE AND TRAININGS

• Follows and enforces all federal, state, and local healthcare requirements.
• Responsible fornew staffonboarding and training.

KNOWLEDGE SKILLS, AND ABILITIES

• Demonstrated management and leadership capabilities, ability to build a team-centric environment withcolleagues.
• Able to cultivate collaboration amongst staff in a multidisciplinary healthcareenvironment.
• Competent at working with a diverse population of colleagues andpatients.
• Natural problem solver,looks for solutions to best meet patient and teammate needs with a sense ofurgency.
• Consistentlydemonstratesprofessionalism and gracefully manages conflict, setting an example forstaff.
• Adaptable and agile within a dynamic work environment.
• Excellent verbal, written, and presentationskills.
• Highlyempathetic and compassionate to effectively support the recovery journey of BrightView’spatients.
• Embraces BrightView’s culture of compliance -operateswith a high degree of integrity and compliance to work standards and regulatoryrequirements.
• Prior experience with harm reduction a plus.

Qualifications

• EXPERIENCE
• 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or
• 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities.

• EDUCATION:

• Bachelor’s degree preferred

BRIGHTVIEW HEALTH BENEFITS AND PERKS:

• PTO (Paid Time Off)
• Immediately vested and eligible in 401kprogram with employer match.
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Tuition Reimbursement after 1 year in related field

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.