Center Director

BrightView LLC; Asheboro (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO

401k match

Training opportunities

Benefits package

Tuition reimbursement

Job summary

BrightView is seeking a Center Director to lead daily operations and coordinate with medical, behavioral health, nursing, and operations teams in Asheboro, NC. This role drives patient experience, workflow efficiency, and cross-functional collaboration to support recovery journeys.

Ideal candidates have 2+ years in human services with leadership responsibility, a Master's degree, LCAS licensure, and a passion for harm reduction and team-based care.

Qualifications

• 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting or clinic leadership at BrightView.
• Master's degree required.
• LCAS licensure preferred or required per state standards.

Responsibilities

• Oversee clinic operations and patient flow to ensure efficient, compliant service delivery.
• Drive a high-quality patient experience and resolve issues within the center.
• Manage site-level personnel and foster staff development and performance improvement.
• Build collaborations with community partners and internal departments.
• Ensure compliance with federal, state, and local healthcare requirements and coordinate trainings.

Skills

Leadership

Team building

Communication

Problem solving

Education

Master's degree

Job description

Overview

Are you a dynamic leader ready to make a transformative impact in addiction medicine? BrightView is seeking an CenterDirector tofacilitatethe clinic workflowand leadthe daily operations of our treatment facility collaborating withmedical, behavioral health, nursing, andoperationsprofessionals.In this pivotal role,in conjunction with regional and company leadership,youwill overseethe treatment center, ensuring an exemplary patient experience in addiction medicine while fostering a collaborative and team-centric environment.If you are interested in serving others and being an instrumental part of a high performing team,

Responsibilities

• CLINIC OPERATIONS MANAGEMENT:
• Leads and manages all aspects of patient flow and clinic operations.
• Executes on BrightView’s operations playbook for the clinic.
• Plans, leads, and delivers regularteammeetings.
• PATIENT EXPERIENCE AND CARE DELIVERY:

• Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
• Identifiesandfacilitatesresolution of issues and conflicts within the center.
• Ensures clinic staff compliance with established policies, procedures, workflows, and training.

• PERSONNEL MANAGEMENT AND DEVELOPMENT:

• Effectively manages all site-level personnel across multiple professional disciplines.
• Cultivates staff development and sets clear expectations for performance.
• Establishes staff performance improvement plans and redirection/retraining efforts.

• COLLABORATION AND PARTNERSHIPS:

• Develops community partnerships in collaboration with BrightView’s Outreach teams.

• Ensures proper collaboration with the Quality department partner.
• Fulfills Program Administrator Role as outlined by State Administrative Code as needed.

• COMPLIANCE AND TRAININGS

• Follows and enforces all federal, state, and local healthcare requirements.
• Responsible fornew staffonboarding and training.

KNOWLEDGE SKILLS, AND ABILITIES

• Demonstrated management and leadership capabilities, ability to build a team-centric environment withcolleagues.
• Able to cultivate collaboration amongst staff in a multidisciplinary healthcareenvironment.
• Competent at working with a diverse population of colleagues andpatients.
• Natural problem solver,looks for solutions to best meet patient and teammate needs with a sense ofurgency.
• Consistentlydemonstratesprofessionalism and gracefully manages conflict, setting an example forstaff.
• Adaptable and agile within a dynamic work environment.
• Excellent verbal, written, and presentationskills.
• Highlyempathetic and compassionate to effectively support the recovery journey of BrightView’spatients.
• Embraces BrightView’s culture of compliance -operateswith a high degree of integrity and compliance to work standards and regulatoryrequirements.
• Prior experience with harm reduction a plus.

Qualifications

EXPERIENCE

• 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or
• 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities.

EDUCATION:

• Master's degree required

LICENSURE:

• LCAS

BRIGHTVIEW HEALTH BENEFITS AND PERKS:

• PTO (Paid Time Off)
• Immediately vested and eligible in 401kprogram with employer match.
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Tuition Reimbursement after 1 year in related field

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.