Center Director

BrightView; Henderson (KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

PTO

401k with employer match

Training and certification

Comprehensive benefits (medical, dent,

vision, disability insurance

Tuition reimbursement

Job summary

BrightView Health is seeking a Center Director to lead daily operations, oversee treatment center, and coordinate with medical, behavioral health, nursing, and operations teams. You will drive patient experience and ensure compliant, high-quality care in addiction medicine, while fostering a collaborative, team-centric culture.

Responsibilities include managing patient flow, staff performance, onboarding, and community partnerships with BrightView Outreach; developing staff development plans and

Qualifications

• 2+ years in a human service field or clinic-based leadership.
• Ability to build a multidisciplinary team and foster collaboration.
• Strong communication, presentation, and conflict management skills.
• Experience with harm reduction is a plus.

Responsibilities

• Oversee clinic operations and patient flow.
• Lead staff meetings and development plans.
• Ensure policy compliance and staff training.
• Develop community partnerships with Outreach teams.

Skills

Leadership

Teamwork

Communication

Adaptability

Empathy

Compliance

Problem-solving

Conflict management

Education

Bachelor’s degree preferred

Job description

Are you a dynamic leader ready to make a transformative impact in addiction medicine? BrightView is seeking an Center Director to facilitate the clinic workflow and lead the daily operations of our treatment facility collaborating with medical, behavioral health, nursing, and operations professionals. In this pivotal role, in conjunction with regional and company leadership, you will oversee the treatment center, ensuring an exemplary patient experience in addiction medicine while fostering a collaborative and team-centric environment.

• CLINIC OPERATIONS MANAGEMENT
• Leads and manages all aspects of patient flow and clinic operations.
• Executes on BrightView’s operations playbook for the clinic.
• Plans, leads, and delivers regular team meetings.
• PATIENT EXPERIENCE AND CARE DELIVERY
• Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
• Identifies and facilitates resolution of issues and conflicts within the center.
• Ensures clinic staff compliance with established policies, procedures, workflows, and training.
• PERSONNEL MANAGEMENT AND DEVELOPMENT
• Effectively manages all site-level personnel across multiple professional disciplines.
• Cultivates staff development and sets clear expectations for performance.
• Establishes staff performance improvement plans and redirection/retraining efforts.
• COLLABORATION AND PARTNERSHIPS
• Develops community partnerships in collaboration with BrightView’s Outreach teams.
• Ensures proper collaboration with the Quality department partner.
• Fulfills Program Administrator Role as outlined by State Administrative Code as needed.
• COMPLIANCE AND TRAININGS
• Follows and enforces all federal, state, and local healthcare requirements.
• Responsible for new staff onboarding and training.

Knowledge Skills, And Abilities

• Demonstrated management and leadership capabilities, ability to build a team-centric environment with colleagues.
• Able to cultivate collaboration amongst staff in a multidisciplinary healthcare environment.
• Competent at working with a diverse population of colleagues and patients.
• Natural problem solver, looks for solutions to best meet patient and teammate needs with a sense of urgency.
• Consistently demonstrates professionalism and gracefully manages conflict, setting an example for staff.
• Adaptable and agile within a dynamic work environment.
• Excellent verbal, written, and presentation skills.
• Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients.
• Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements.
• Prior experience with harm reduction a plus.
• EXPERIENCE
• 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or
• 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities.
• EDUCATION
• Bachelor’s degree preferred

BrightView Health Benefits and Perks

• PTO (Paid Time Off)
• Immediately vested and eligible in 401k program with employer match.
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Tuition Reimbursement after 1 year in related field

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.