Behavioral Health Supervisor/Center Director

BrightView; Asheboro (NC); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

PTO

401k with company match

Ongoing training and certifications

Comprehensive benefits package

Job summary

BrightView seeks a Center Director in Asheboro to oversee clinic operations in addiction treatment, collaborating with medical, behavioral health, nursing, and operations teams. The role combines behavioral health supervision with site leadership to ensure an outstanding patient experience and a compliant, team-driven environment.

The position requires a Master's degree, LCAS licensure, and 2+ years in human services or clinic leadership, with a focus on multidisciplinary collaboration and staff

Qualifications

• Master's degree required.
• 2+ years in a human service-related field or clinic-based leadership/management experience.
• Ability to lead a multidisciplinary team and drive performance improvement.

Responsibilities

• Leads and manages all aspects of patient flow and clinic operations.
• Executes on BrightView’s operations playbook for the clinic.
• Plans, leads, and delivers regular team meetings.
• Ensures a high-quality patient experience within the clinic setting.
• Identifies and resolves issues and conflicts within the center.
• Manages site-level personnel and develops staff across disciplines.
• Develops community partnerships with BrightView’s Outreach teams.
• Follows healthcare requirements and oversees staff onboarding and training.

Skills

Leadership

Collaboration

Communication

Education

Master's degree

Job description

This position serves in a dual leadership capacity, overseeing responsibilities as both the Behavioral Health Supervisor and Center Director at our Asheboro location.***

Are you a dynamic leader ready to make a transformative impact in addiction medicine? BrightView is seeking an Center Director to facilitate the clinic workflow and lead the daily operations of our treatment facility collaborating with medical, behavioral health, nursing, and operations professionals. In this pivotal role, in conjunction with regional and company leadership, you will oversee the treatment center, ensuring an exemplary patient experience in addiction medicine while fostering a collaborative and team-centric environment.

CLINIC OPERATIONS MANAGEMENT

• Leads and manages all aspects of patient flow and clinic operations.
• Executes on BrightView’s operations playbook for the clinic.
• Plans, leads, and delivers regular team meetings.

PATIENT EXPERIENCE AND CARE DELIVERY

• Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
• Identifies and facilitates resolution of issues and conflicts within the center.
• Ensures clinic staff compliance with established policies, procedures, workflows, and training.

PERSONNEL MANAGEMENT AND DEVELOPMENT

• Effectively manages all site-level personnel across multiple professional disciplines.
• Cultivates staff development and sets clear expectations for performance.
• Establishes staff performance improvement plans and redirection/retraining efforts.

COLLABORATION AND PARTNERSHIPS

• Develops community partnerships in collaboration with BrightView’s Outreach teams.
• Ensures proper collaboration with the Quality department partner.
• Fulfills Program Administrator Role as outlined by State Administrative Code as needed.

COMPLIANCE AND TRAININGS

• Follows and enforces all federal, state, and local healthcare requirements.
• Responsible for new staff onboarding and training.

Knowledge Skills, And Abilities

• Demonstrated management and leadership capabilities, ability to build a team-centric environment with colleagues.
• Able to cultivate collaboration amongst staff in a multidisciplinary healthcare environment.
• Competent at working with a diverse population of colleagues and patients.
• Natural problem solver, looks for solutions to best meet patient and teammate needs with a sense of urgency.
• Consistently demonstrates professionalism and gracefully manages conflict, setting an example for staff.
• Adaptable and agile within a dynamic work enviro~nment.
• Excellent verbal, written, and presentation skills.
• Highly empathetic and compassionate to effectively support the recovery journey of BrightView’s patients.
• Embraces BrightView’s culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements.
• Prior experience with harm reduction a plus.

Experience

• 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting; or
• 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities.

EDUCATION

• Master's degree required

LICENSURE

• LCAS

BRIGHTVIEW HEALTH BENEFITS AND PERKS

• PTO (Paid Time Off)
• Immediately vested and eligible in 401k program with employer match.
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Tuition Reimbursement after 1 year in related field

We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.