Center Assistant Manager

The UPS Store 7171; City of Rye (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

The UPS Store 7171 in New York area is seeking an organized Center Assistant Manager to support daily retail operations. You will open/close the center, oversee productivity, manage expenses, and deliver weekly/monthly franchise reports.

The ideal candidate has post-secondary education, 2 years of retail operations experience, strong leadership, and solid computer skills. A dynamic, motivating personality is essential to drive team performance.

Qualifications

• Advanced education degree, coursework, or tech school desired.
• Previous store management experience required, including personnel and financial management experience.
• P&L experience preferred.

Responsibilities

• Monitors, evaluates and maximizes customer service delivery and customer satisfaction
• Implements the store marketing program
• Assist the center manager with financials and prepares/provides reporting
• Manages store inventory
• Oversees Center maintenance, including cleanliness, safety, and organization
• Strong sales skills and sales training ability to lead and motivate team of associates
• Lead weekly training topics
• Assist the store Manager monthly reports
• Attend management and staff meetings/training
• Performs other duties as assigned

Skills

Supervisory skills

Leadership

Computer skills

Sales skills

Team motivation

Listening and leading

Education

Post-secondary education

Tools

Microsoft Office

Adobe Suites

Job description

The Center Assistant Manager is responsible for assisting the store manager with the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner.

The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a team to optimize performance.

Responsibilities

• Monitors, evaluates and maximizes customer service delivery and customer satisfaction
• Implements the store marketing program
• Assist the center manager with financials and prepares/provides reporting
• Manages store inventory
• Oversees Center maintenance, including cleanliness, safety, and organization
• Strong sales skills and sales training ability to lead and motivate team of associates
• Lead weekly training topics
• Assist the store Manager monthly reports
• Attend management and staff meetings/training
• Performs other duties as assigned

Qualifications

• Advanced education degree, coursework, or tech school desired
• Previous store management experience required, including personnel and financial management experience
• P&L experience preferred
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Excellent management/leadership skills
• Willing to take ownership of assigned Center operations and responsibilities.