Center Assistant

Stars Behavioral Health Group; Lancaster (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Paid CEU opportunities

On-the-job training and career growth

Job summary

Stars Behavioral Health Group is seeking a Center Assistant in Lancaster, CA to perform a wide range of administrative duties including data entry, phone coverage, guest assistance, and support for clinicians. The role supports intake functions, patient privacy, and coordination with psychiatry staff.

Responsibilities include managing mail and meetings, maintaining lobby standards, updating phone extensions, and assisting with MediCal/DMH paperwork.

Qualifications

• Associate's degree or business school certificate in office functions.
• One year of office management or equivalent experience.
• Valid California Driver's License (Required).
• Bilingual Spanish preferred.

Responsibilities

• Handle data entry of client information and maintain confidential records.
• Answer busy phones, greet and assist guests, and support intake processes.
• Assist physicians with clients and coordination of psychiatry paperwork.
• Coordinate with Psychiatry Services Coordinator and IT for fax/copy machine management.
• Provide back-up support to Receptionist, Medical Records staff, and Center Coordinators as needed.

Skills

Office management

Bilingual – Spanish

Education

Associate's degree or certificate in office functions

Job description

Partner with us in making a positive change!Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.Job Title:Center AssistantDivision/Program:Star View Teammates - High Fidelity WraparoundStarting Compensation:21.00 - 23.00 USD Per HourWorking Location:Lancaster, CAWorking Hours/Shift:Mon - Fri: 8 AM - 5 PMWhy Join Our Team?Competitive Compensation: Offering a salary that matches your skills and experience.Generous Time Off: Enjoy ample vacation and holiday pay.Comprehensive Benefits Package:Employer-paid medical, dental, and vision coverage.Additional voluntary benefits to support your lifestyle.Professional Growth Opportunities:On-the-job training with access to paid CEU opportunities.Career development programs designed to help you grow.Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedicationWhat you bring to SBHG :Education:Associate's degree or business school certificate in office functions or 5 or more years of applicable experience required.Experience:One year of office management or equivalent required.Licensure & Certification:Valid California Driver's License (Required)Language SkillsBilingual – Spanish preferredHow you will make a difference:This position performs a wide variety of administrative and clerical tasks including data entry of client information, handling busy phones, greeting & assisting guests, assisting the physician with clients, and assisting with intake functions. Handling extensive personal and confidential client information is an essential job function of this position. Major duties include those related to the tracking and coordination with psychiatrists to ensure accuracy of psychiatry paperwork for EMR and DMH purposes. Collaboration with the Psychiatry Services Coordinator is essential. Duties also include general office functions such as mail, posting information, arranging food for in-services or meetings, managing meeting rooms, keeping the lobby presentable to the public, maintaining correct phone extension lists, managing visiting workmen, keeping fax machines and copy machines in good repair, and forwarding important information via intercompany mail. Assisting as back-up to Receptionist, Medical Records staff, and Center Coordinators as needed, including researching data errors and MediCal eligibility determination. Coordinates with the I.T. department in the management of fax and copy machines.Division/Program Overview:Programs: High Fidelity Wraparound services: Comprehensive Behavioral & Social Support Services , Crisis response, team-based approachPopulation Served: Children, Youth, and Families battling trauma, mental illness, neglect, or substance abuse |Facility & Setting: Multidisciplinary program sites serving SPA 1,2,3,4,6,7,8Clinical Services: Trauma-informed care, mental health treatment, behavioral interventions , and parental skill enhancementLength of Stay: Based on need, average stay is 18 monthsSkills & Transition: Strengths-based empowerment, resilience building, and long-term recovery/re-integration support Family support, skill development, advocacy, and comprehensive community resourcesLearn more about SBHG at: https://www.starsinc.com/stars-inc/For Additional Information:[e-mail]