Center Administrator In Training

American Family Care

Pineville (NC)

On-site

USD 26,174 - 30,307

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Retirement benefit

Flexible scheduling

Job summary

A healthcare provider located in Pineville, NC, is looking for a Center Administrator In Training to manage clinic operations and supervise staff. The ideal candidate should possess strong communication skills, supervisory experience, and a commitment to patient care. Responsibilities include recruitment, staff supervision, and ensuring compliance with healthcare regulations. This role offers a competitive hourly rate and benefits such as paid time off and health insurance.

Qualifications

A minimum of two years experience working in a supervisory role in a medical office.
Demonstrated skills in written and verbal communications.
Understanding of compliance and regulatory guidelines (HIPAA, OSHA).

Responsibilities

Manage operations for an urgent care clinic.
Recruit and hire staff for various positions.
Supervise and evaluate non-provider staff performance.
Ensure compliance with company policies and regulations.
Monitor patient satisfaction and staff concerns.

Skills

Customer service

Communication skills

Supervisory experience

Computer proficiency

Education

Bachelor’s degree preferred

Job description

Join to apply for the Center Administrator In Training role at American Family Care.

Company Overview: American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk‑in basis. Our state‑of‑the‑art centers focus on the episodic treatment of acute illnesses and injuries, workers’ compensation, and occupational medicine. Each location is equipped with an onsite lab and in‑house x‑ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To manage operations for an urgent care clinic. Manage all non‑physician clinic staff. Ensure quality of patient care. Ensure maintenance of clinic building and supplies. Ensure complete and accurate charges are attributed to each patient.

Responsibilities

Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x‑ray, and other positions.
Supervise, evaluate, and execute performance evaluations of non‑provider staff.
Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high‑quality care is rendered.
Ensure staff compliance with company policies and procedures and state and federal rules and regulations.
Lead and organize staff meetings, daily huddles, and in‑service programs.
Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools.
Ensure compliance with front office procedures and accuracy of financial transactions.
Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies.
Monitor various key performance indicators and put programs in place for continual improvement.
Other duties and responsibilities as assigned.

Qualifications

Bachelor’s degree preferred.
A minimum of two years experience working in a supervisory role in a medical office preferred.
Computer proficiency.
Demonstrated skills in written, verbal, and consultative communications.
Ability to deliver high levels of customer service and achieve customer satisfaction.
Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.) and revenue cycle management experience preferred.

Compensation

$19.00 - $22.00 per hour.

Benefits