Center Administrator Assistant

Humana Inc; Jacksonville (FL); On-site; USD 59,000 - 68,000; Full time

Job summary

Humana Inc. CenterWell Conviva Senior Primary Care is seeking a Center Administrator Assistant to support a Center Administrator in planning and directing outpatient care services.

You will coordinate scheduling, staffing, and daily operations to ensure optimal patient outcomes. You will collaborate with management and care teams, apply prescribed guidelines, and provide feedback on performance to Center Administration Management.

Qualifications

• Progressive experience in managed care contracting and/or provider relations.
• Excellent customer service.
• Employees are expected to treat patients with compassion and protect their rights.
• Adhere to all Company policies.
• Microsoft Word, PowerPoint, and Excel proficiency.

Responsibilities

• Plans and directs staffing for the facility.
• Executes staffing plans and schedules.
• Oversees day-to-day operations and workflow across the care team.
• Collaborates with management and specialists on methods and approaches.
• Provides performance feedback to Center Administration Management.

Skills

Managed care contracting

Provider relations

Customer service

Policy adherence

Bilingual English & Spanish

Education

Associate's degree

Tools

Microsoft Word

PowerPoint

Excel

Job description

Become a part of our caring community

The Center Administrator Assistant supports a Center Administrator in the planning and directing of professional and support personnel who provide outpatient care to patients in a clinical setting. The Center Administrator Assistant works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.

The Center Administrator Assistant executes staffing plans, policies and procedures for the facility and works closely with the care team to ensure optimal patient outcomes. Decisions typically are related to schedule, plans, and daily operations. Performs escalated or more complex work of a similar nature, and has ability to influence a group of support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Provides feedback on performance to Center Administration Management.

Use your skills to make an impact

Requirements:

• o Progressive experience in managed care contracting and / or provider relations.
• o Excellent customer service.
• o Employees are expected to treat patients with compassion and protect their rights.
• o Adhere to all Company policies.
• o Microsoft Word, Power Point, and Excel

Preferred Qualifications:

• o Bilingual English (read, write & speak) and Spanish.
• o Associate's degree
• o Ability to work with the elderly population in a fast-paced environment.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$58,700 - $68,200 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources