Center Administrator Assistant

humana; Miami (FL); On-site; USD 59,000 - 68,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

Humana is seeking a Center Administrator Assistant to support the Center Administrator in planning and directing staff providing outpatient care.

The role involves coordinating schedules, operations, and day-to-day oversight while ensuring policy adherence and patient-centered service. Strong MS Office skills and experience in managed care contracting are preferred. Bilingual English/Spanish and an Associate's degree are advantageous.

Qualifications

• Progressive experience in managed care contracting and / or provider relations.
• Excellent customer service.
• Employees are expected to treat patients with compassion and protect their rights.
• Adhere to all Company policies.
• Microsoft Word, Power Point, and Excel

Responsibilities

• Provide administrative support as needed (typing, filing, etc.).
• Create reports for the administrator detailing productivity and metrics.
• Participate in marketing events.
• Oversee completion of special projects and cascade to staff.
• Submit time sheets for payroll and HR forms.
• Answer phones, maintain logs, daily reporting and scheduling meetings.
• Review center statistics and maintain goals.
• Open and close the center.
• Work with data hub reports for EDAPS and HEDIS; assist and learn the administrator's role.

Skills

Excellent customer service

Microsoft Word

PowerPoint

Excel

Managed care contracting

Provider relations

Education

Associate's degree

Bilingual English and Spanish

Tools

Athena

Job description

Become a part of our caring community

The Center Administrator Assistant supports a Center Administrator in the planning and directing of professional and support personnel who provide outpatient care to patients in a clinical setting. The Center Administrator Assistant works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.

The Center Administrator Assistant executes staffing plans, policies and procedures for the facility and works closely with the care team to ensure optimal patient outcomes. Decisions typically are related to schedule, plans, and daily operations. Performs escalated or more complex work of a similar nature, and has ability to influence a group of support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Provides feedback on performance to Center Administration Management.

Job Functions:

• Responsible for providing administrative support functions such as typing, filing etc.
• Create productivity and other reports for the administrator.
• Participates in marketing events.
• Oversees completion of special projects and cascades to staff.
• Complies with company policy and procedures.
• Responsible for submitting time sheets for payroll and forms for HR.
• Responsible for answering phones, maintaining logs, daily reporting and scheduling meetings.
• Reviews center statistics and maintain goals.
• Responsible for opening and closing the center.
• Daily working of reports in Data hub for EDAPS and HEDIS, help manage employees, assisting and learning the Administrators role.

Requirements:

• Progressive experience in managed care contracting and / or provider relations.
• Excellent customer service.
• Employees are expected to treat patients with compassion and protect their rights.
• Adhere to all Company policies.
• Microsoft Word, Power Point, and Excel
• Progressive experience in managed care contracting and / or provider relations.

Preferred Qualifications:

• Bilingual English (read, write & speak) and Spanish.
• Associate's degree
• Ability to work with the elderly population in a fast-paced environment.
• Knowledgable in using Athena

Additional Information

Work Hours: Monday - Friday 8am - 5pm

Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [e-mail] with instructions on how to add the information into your official application on Humana's secure website.

Interview Format - HireVue

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$58,700 - $68,200 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a le