Center Administrator Assistant

humana; Palm Coast (FL); On-site; USD 59,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Bonus opportunity

Job summary

Humana is seeking a Center Administrator Assistant to support the Center Administrator in overseeing staff delivering outpatient care at our Palm Coast, FL site. The role requires independent problem solving, collaboration with management, and adherence to policies.

You will implement staffing plans, manage schedules, and drive performance feedback to leadership. Responsibilities include reporting, HR form processing, coordinating center operations, and ensuring policy compliance while

Qualifications

• 2+ years supervisory/leadership experience in healthcare.
• Experience in managed care contracting or provider relations.
• Compassionate patient care; adherence to company policies.
• Proficiency in Microsoft Office.

Responsibilities

• Provide administrative support (typing, filing, etc).
• Prepare productivity and other reports for the Center Administrator.
• Participate in marketing events.
• Oversee special projects and communicate updates to staff.
• Ensure compliance with company policies and procedures.
• Submit time sheets and HR forms.
• Manage phones, logs, daily reporting, and meeting schedules.
• Review center statistics and maintain goals.
• Open and close the center.
• Process reports in Data Hub (EDAPS, HEDIS), assist with employee management, and support learning the Administrator's role.

Skills

Supervisory leadership

Managed care contracting

Compassionate patient care

Microsoft Office

Education

Associate's degree

4+ years supervisory experience

Tools

Athena EMR

Job description

Become a part of our caring community

The Center Administrator Assistant supports the Center Administrator in overseeing professional and support staff who provide outpatient care. This role follows established guidelines, uses independent judgment to solve basic problems, and collaborates with management and specialists to select appropriate methods and approaches. The position reports directly to the Center Administrator.

The Center Administrator Assistant implements staffing plans and facility policies, collaborates with the care team for optimal patient outcomes, and manages daily schedules and operations. This role oversees support and technical staff, ensures consistent execution across the team, and provides performance feedback to management.

Job Functions

• Provide administrative support (typing, filing, etc)
• Prepare productivity and other reports for the Center Administrator
• Participate in marketing events
• Oversee special projects and communicate updates to staff
• Ensure compliance with company policies and procedures
• Submit time sheets and HR forms
• Manage phones, logs, daily reporting, and meeting schedules
• Review center statistics and maintain goals
• Open and close the center
• Process reports in Data Hub (EDAPS, HEDIS), assist with employee management, and support learning the Administrator's role

Required Qualifications

• 2+ years supervisory/leadership experience in healthcare
• Experience in managed care contracting or provider relations
• Compassionate patient care; adherence to company policies
• Proficiency in Microsoft Office

Preferred Qualifications

• Bilingual (English/Spanish)
• 4+ years supervisory experience
• Associate's degree
• Experience with elderly patients
• Familiarity with Athena EMR system

Additional Information

Working Hours: Monday - Friday 8:00 to 5:00

Location: In-office - Palm Coast, FL

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$58,700 - $68,200 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limi