Float Center Administration Assistant

Humana Inc; Town of Florida (NY); On-site; USD 59,000 - 68,000; Full time

Job summary

Humana Inc. Center Administrator Assistant supports a Center Administrator in planning and directing professional and support personnel delivering outpatient care in a clinical setting. You will use guidelines, exercise independent judgment, and collaborate with management to ensure patient outcomes.

Responsibilities include staffing, daily oversight of associates, and ensuring consistent execution across the team. Strong bilingual English/Spanish skills and EMR/HIMs experience are required.

Qualifications

• 1 year of operational leadership experience in a clinical office setting.
• Interpersonal skills with the ability to work with physicians and office staff.
• Knowledge of Provider Communities Medicare knowledge.
• Experience with Electronic Medical Record (EMR) or Health Information Management (HIM) systems.
• Knowledge of Excel and PowerPoint Presentations in a business setting.
• A high level of engagement and emotional intelligence.
• Must be bilingual English/Spanish.

Responsibilities

• Coordinate scheduling and daily operations for the care team.
• Provide feedback on performance to Center Administration Management.
• Execute staffing plans and oversee associates.
• Collaborate with management and specialists to select methods and analytical approaches.

Skills

Interpersonal skills

Operational leadership

EMR/HIMs systems knowledge

Bilingual English/Spanish

Engagement / emotional intelligence

Consumer experience focus

Education

Bachelor's degree in Business Administration or Healthcare Administration

Tools

Excel

PowerPoint

Job description

Become a part of our caring community

The Center Administrator Assistant supports a Center Administrator in the planning and directing of professional and support personnel who provide outpatient care to patients in a clinical setting. The Center Administrator Assistant works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. The Center Administrator Assistant executes staffing plans and procedures for the facility and works with the care team to ensure patient outcomes. Decisions typically are related to schedule, plans, and daily operations. Perform escalated or more complex similar work, and have a group of support and technical associates; coordinates and provide daily oversight to associates. Ensure consistency in execution across team. Provide feedback on performance to Center Administration Management. Use your skills to make an impact.

Required Qualifications

• 1 year of operational leadership experience in a clinical office setting
• Interpersonal skills with the ability to work with both internally and externally with different people including physicians and office staff
• Knowledge of and experience working with Provider Communities Medicare knowledge
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems
• Knowledge of Excel, and PowerPoint Presentations in a business setting
• A high level of engagement and emotional intelligence
• Must be passionate about contributing to an organization focused on improving consumer experience
• Must be bilingual English/Spanish

Preferred Qualifications

• Basic knowledge of Population Health Strategy
• Managed care experience Value Based Care knowledgeProven ability to function effectively in matrix management environment and as a member of an interdisciplinary team
• Solid understanding of medical care delivery, managed care financial arrangements and reimbursement
• Bachelor's degree, preferably in Business Administration, Healthcare Administration or related field
• Experience managing a budget of $500,000+

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $58,700 - $68,200 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.

Among our benefits, Humana provides

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• many other opportunities

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.