Center Administrator

Above and Beyond Therapy; Cary (NC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Life insurance

Paid time off

Paid holidays

Job summary

Above & Beyond Therapy in Cary, NC seeks a Clinic Administrator to be the welcoming backbone of the clinic. You will greet families, manage scheduling, assist with basic billing, and ensure a clean, organized space that supports our team delivering ABA therapy.

On-site training is provided; growth opportunities exist as you coordinate operations across the clinic and collaborate with clinical and family teams.

Qualifications

• Healthcare front office experience preferred but not required.
• Strong communication and people skills are essential.
• Ability to juggle multiple tasks in a dynamic environment.
• On-site training will be provided.

Responsibilities

• Greet and check in/out clients with professionalism and warmth.
• Serve as the first point of contact for phone, email, and in-person inquiries.
• Collect co-pays and assist families with basic billing questions.
• Maintain and adjust staff and client schedules throughout the day.
• Monitor visitors and uphold a safe, welcoming environment.
• Occasionally support other local clinics, limited local travel may be required.
• Keep therapy rooms, waiting areas, and play spaces organized and clean.
• Prepare and clean up snacks/meals for clients.
• Track inventory and place orders for clinic supplies.
• Sort incoming mail and manage deliveries.

Skills

Customer service

Verbal communication

Multitasking

Professional demeanor

Team player

Willingness to learn

Reliable transportation

Job description

Who We Are:

At Above & Beyond Therapy, we specialize in providing compassionate, high-quality ABA therapy to children with autism and developmental needs. Our clinics are warm, joyful spaces where families feel supported and where our teams work together with purpose and heart. If you're a detail-oriented, people-loving professional who thrives in a fast-paced environment—come grow with us!

About the Role:

As a Clinic Administrator, you will be the welcoming face and operational backbone of our clinic. You'll manage day-to-day activities, help families feel at home, and ensure our team has what they need to deliver exceptional care. This is a great opportunity for someone who enjoys multitasking, is highly dependable, and finds joy in helping others.

• Greet and check in/out clients with professionalism and warmth
• Serve as the first point of contact for phone, email, and in-person inquiries
• Collect co-pays and assist families with basic billing questions Clinic Operations & Scheduling
• Maintain and adjust staff and client schedules throughout the day
• Monitor visitors and uphold a safe, welcoming environment
• Occasionally support other local clinics as needed (limited local travel may be required) Facility & Administrative Support
• Keep therapy rooms, waiting areas, and play spaces organized and clean
• Prepare and clean up snacks/meals for clients
• Track inventory and place orders for clinic supplies
• Sort incoming mail and manage deliveries

What We're Looking For:

• Strong verbal communication and people skills
• Positive, team-oriented attitude with a professional demeanor
• Ability to juggle multiple tasks in a dynamic setting
• Willingness to learn—on-site training provided!
• Experience in healthcare, childcare, or front office preferred but not required
• Must have reliable transportation for occasional travel to nearby clinic sites
• Make a Meaningful Impact: Support children and families in your community
• Be Part of a Caring Team: We collaborate, support one another, and have fun doing it
• Grow Your Career: We provide training, mentorship, and advancement opportunities
• Competitive pay based on experience
• 401(k) with company match
• Medical, dental, and vision insurance
• Life insurance
• Paid time off
• Paid legal holidays (6 per year)