Cemetery Operations & Veteran Benefits Specialist

National Cemetery Administration; Houston (TX); Sur place; USD 42 000 - 58 000; Plein temps

Résumé du poste

National Cemetery Administration is seeking a Cemetery Administration Specialist to monitor committal services for compliance with standards and to represent the organization at ceremonies and outreach events. You will answer inquiries from Veterans and family members about memorial benefits and support cemetery operations with administrative tasks and reporting.

The role requires typing at least 40 words per minute, strong customer service skills, and ability to manage data and communications

Qualifications

• Must be a U.S. citizen.

Responsabilités

• Monitor committal services for compliance with NCA standards.
• Represent cemetery and the NCA at committal services and outreach events.
• Answer questions and provide information to Veterans regarding memorial benefits.
• Provide information to eligible family members regarding memorial benefits.
• Perform administrative duties to support cemetery operations and report generation.

Connaissances

Typing 40 wpm

Customer service

Data gathering

Public communication

Time management

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Description du poste

National Cemetery Administration is seeking a Cemetery Administration Specialist to monitor committal services for compliance with standards and to represent the organization at ceremonies and outreach events. You will answer inquiries from Veterans and family members about memorial benefits and support cemetery operations with administrative tasks and reporting.

The role requires typing at least 40 words per minute, strong customer service skills, and ability to manage data and communications