Cemetery Admin & Family Services Coordinator

National Cemetery Administration; Bourne (MA); On-site; USD 57,000 - 74,000; Full time

Job summary

Massachusetts National Cemetery in Bourne, MA seeks a Program Support Assistant to provide clerical support in the cemetery office and assist with cemetery operations and information services for families and veterans.

The role includes budget preparation, timekeeping, and serving as a point of contact for funeral directors and visitors. Working hours are Monday–Friday 7:30am–4:00pm, with occasional weekends and overtime as required.

Qualifications

• No educational substitution at this grade level.

Responsibilities

• Provides specialized and general clerical assistance in the Massachusetts National Cemetery office.
• Performs general clerical tasks such as copying, filing, storing stock items, and preparing documents.
• Assists in budget preparation and management.
• Serves as purchase card holder and timekeeper; interacts with funeral directors and families.
• Assists visitors with gravesite and marker information; helps locate loved ones' gravesites.
• Maintains traffic control, directs funeral corteges, and assists families at committal services.
• Provides veteran burial benefit information and conducts public outreach as needed.
• Work schedule: Monday–Friday 7:30am–4:00pm; may include weekends; overtime possible.

Education

No educational substitution at this grade level

Job description

Massachusetts National Cemetery in Bourne, MA seeks a Program Support Assistant to provide clerical support in the cemetery office and assist with cemetery operations and information services for families and veterans.

The role includes budget preparation, timekeeping, and serving as a point of contact for funeral directors and visitors. Working hours are Monday–Friday 7:30am–4:00pm, with occasional weekends and overtime as required.