Cell Phone / Computer Repair Technician

uBreakiFix; Texas; On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

Bonuses

Job summary

uBreakiFix in Texas is hiring friendly technicians who fix electronics and educate customers. You may work in-store or as a mobile technician, serving as the face of the store’s operations and delivering our customer-first experience.

We offer competitive pay with bonuses, extensive training, health, dental and vision insurance, and a team-oriented environment. Candidates should have at least six months of face-to-face customer service and sales experience, plus solid device knowledge.

Qualifications

• Six months face-to-face customer service and sales experience.
• Knowledge of mobile devices and operating systems.
• High School diploma or equivalent.
• Strong oral and written communication skills.
• Strong teamwork and collaboration skills.
• Outstanding customer service skills-Customer Satisfaction is #1.
• Basic knowledge of Microsoft Office.
• Flexible schedule availability.
• Reliable Transportation.
• Pass a drug and background test.

Responsibilities

• Repair electronics in-store and assist customers inside the store.
• Educate customers on products and upsell opportunities.
• Be the face of in-store operations and deliver a personalized customer experience.
• Collaborate with team to meet store goals and deadlines.

Skills

Customer service

Sales experience

Communication skills

Teamwork

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Job Description

Job Description

The leader in professional electronics repair, uBreakiFix, is HIRING!!!

Our team of in-store Technicians keep our customers connected by repairing their electronic devices. You will work inside one of our retail stores and be the face of our in-store operations team while delivering our award-winning personalized customer experience.

We are also hiring for Mobile/Field Technicians who perform We Come To You cell phone repairs!!

We are looking for new team members who are passionate about:

• Honing their skills as a technician and customer educator.
• Breaking stuff in the name of science and repairing things broken!
• Ensuring that every customer has a great experience!
• Educate customers on Ubreakifix products and the ability to sell!

What's it like on our team?

Our company’s culture is much like a family. We teach each other new things and come together to beat tough deadlines. Most of all we maintain a fun, safe, positive, and motivating work environment.

What we offer:

• A competitive base pay and bonuses
• Extensive training designed to help you be successful and learn how to fix anything
• Health insurance
• Supplemental Dental and Vision insurance

You’ll be a great fit with our team if you have:

• Six months face-to-face customer service and sales experience
• Knowledge of mobile devices and operating systems
• High School diploma or equivalent
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Outstanding customer service skills-Customer Satisfaction is #1
• Basic knowledge of Microsoft Office
• Flexible schedule availability
• Reliable Transportation
• Pass a drug and background test

Preferred Qualifications:

• Experience repairing/troubleshooting electronics, smartphones, PC/MACs and game consoles
• Previous experience working at a retail electronics or phone carrier store
• High School Diploma or GED