CEC Programs Project Manager

TECHNOLOGY & INNOVATION; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

The New York City Civic Engagement Commission is seeking a Programs Project Manager to oversee the People’s Money process, TRIE initiative, and VLA. The role focuses on building systems, managing deadlines, and collaborating across program areas to strengthen civic engagement initiatives in Brooklyn and beyond.

Under the Chief Programs Officer, you will develop project plans, train staff on PM tools like Airtable, and support program implementation from planning to reporting.

Qualifications

• A baccalaureate degree with two years in community work or related activities.

Responsibilities

• Coordinate timelines and priorities with the Chief Program Officer.
• Use PM tools to advance TRIE program goals across the Commission.
• Lead and support project management; follow up on action items.
• Identify collaboration opportunities to widen engagement across CEC programs.
• Liaise with Program Directors to develop annual project plans.
• Collaborate to strategize best practices for project management.
• Provide training on Airtable and related PM tools.
• Facilitate PB phases—borough assembly, voting, and implementation.
• Support PB Advisory Committee’s administrative needs.
• Recommend process improvements to the Chief Program Officer.
• Flag potential impacts of decisions on project scope.
• Provide data analytics and visualization assets for reports.
• Support sortition process from selection to onboarding.
• Provide staff support for high-priority CPO projects.

Skills

Project management

Cross-team collaboration

Communication

Training delivery

Attention to detail

Digital organizing

Public speaking

Stakeholder management

Education

Baccalaureate degree + 2 years community work

High school diploma + 6 years community work

Equivalent education/experience with 1+ year in related duties

Tools

Airtable

Google Suite

MS Office (Outlook, SharePoint)

Job description

ORGANIZATIONAL PROFILE In November 2018, New York City voters approved three ballot initiatives establishing the New York City Civic Engagement Commission (CEC). The Commission is focused on promoting civic engagement across all of City government and making New York City decision making accessible to all New Yorkers. Specifically, the Charter mandates the Commission with running a citywide participatory budgeting program, providing poll site interpretation services, providing technical assistance to community boards, partnering with community-based organizations and civic leaders to increase awareness of City services, and assisting City agencies in developing civic engagement initiatives.

JOB RESPONSIBILITIES The Civic Engagement Commission seeks a Programs Project Manager to support the project management of all phases of the People’s Money process, CEC’s citywide participatory budgeting program, the TRIE Neighborhood Initiative (TNI), a coalition building initiative in the communities with the highest rates of socio-economic and health disparities, and Voter Language Access (VLA), which provides supplementary language interpretation services at poll sites. Under the supervision of the Chief Programs Officer, the Programs Project Manager will be responsible for working collaboratively to build systems that support the seamless operation and project management including effective collaboration across program areas, supporting the development of project plans, managing and tracking key deadlines, and flagging gaps and proposing solutions for strengthening program management.

Specific responsibilities of the Programs Project Manager include:

• Provide support to the Chief Program Officer establishing timelines, priorities, communications, and opportunities for team collaboration among team program leads
• Leverage project management tools to advance TRIE program goals across the Commission as an organizing space, including efficient and effective use of cross-team outreach, communications, and digital skills and capacities
• Lead and support project management, check in and conduct follow up on action items, identifying challenges and proposing solutions to keep projects on track
• Identify and propose collaboration opportunities where appropriate to widen path of engagement and support for programmatic and outreach goals among CEC programs, and helping the CPO and program teams to operationalize

Developing a Project Management Plan for each phase of The People’s Money:

• Liaison with Program Directors and lead staff to develop annual project plans, and support team in tracking down deliverables in support of The People’s Money, including those that involve other CEC teams, including budget and operations, communications, digital equity, and outreach.
• Collaborate with all team members to strategize the best practices for Project management and troubleshooting emerging issues
• Provide training as necessary to staff to enable successful use of Airtable and other relevant Project Management tools as they’re developed

Providing facilitation, partnership management and operational support for PB phases, including the Borough Assembly, voting, and implementation phases of the People’s Money

• Staff and support administrative needs of the Participatory Budgeting Advisory Committee that will advise on increasing resources for and awareness of the People’s Money
• Make recommendations to the Chief Program Officer and support program leads in ongoing improvement and revision of PB processes and tools to ensure their successful adoption based on community and user feedback
• Support the program implementation phase by flagging impact of process decisions that could impact successful project scoping based on participation inputs, and ensuring this phase is incorporated in reporting and communication plans
• Provide data analytics and data visualization tools and assets for presentations and reports for the program team, including survey results, cbo deliverables and reporting, etc.
• Support sortition process, from selection to onboarding
• Provide staff support for CPO high-priority projects, including convenings to increase awareness of CEC programs

HOURS/SHIFT Day

WORK LOCATION Brooklyn, NY

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above.
• Interest in inclusive civic life, voting rights and education, volunteerism and community service, policy advocacy, and language access.
• Experience building project management plans using Airtable or similar project management software/CRMs.
• Ability to manage multiple competing deadlines in a timely, organized manner.
• Experience with community members, specific populations who are underrepresented, community boards, and local elected officials.
• Experience developing and delivering training and technical assistance to diverse communities.
• Keen attention to detail, is flexible, approaches operational challenges creatively, and with an enthusiastic work ethic.
• Familiar with restorative approaches to interpersonal and structural conflict.
• Strong written and verbal communication skills, experience in delivering presentations to a variety of audiences.
• Skilled in digital organizing and communication.
• To perform this job successfully, an individual should have advanced knowledge of the Google Suite (Docs, Sheets, Slides, etc), Airtable, and other MS Office applications such as Outlook and SharePoint.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.