CE Provider Onboarding & Compliance Coordinator

ASHA Special Interest Group; Rockville (MD); On-site; USD 61,000 - 68,000; Full time

Job summary

American Speech-Language-Hearing Association in Rockville, MD is seeking a Coordinator, Continuing Education (CE) Provider Approval to serve as the first point of contact for organizations applying for or renewing ASHA Approved CE Provider status.

You will build trust-based relationships, offer practical guidance, and help streamline the CE Provider processes while collaborating with a high-energy, creative team to strengthen provider resources and improve workflows.

Qualifications

• 2 to 3 years administrative and coordinating experience, preferably with an accrediting agency or other standards setting and approval body
• A bachelor's degree or equivalent experience

Responsibilities

• Assist Director, CE Standards & Compliance in managing CE Provider recruitment, application processing, approval and reapproval.
• Serve as primary point of contact with potential applicants and Providers involved in the reapproval process. Provide consistent, accurate information and support.
• Create and maintain document storage systems for provider applications and reapprovals. Ensure accuracy and integrity of data associated with the provider approval process.
• Support the participant appeal process.
• Manage and maintain digital products used by organizations seeking approval or re-approval.
• Serve on the Ad Review team, reviewing ads mentioning continuing education to ensure compliance with the Standards for ASHA CE Providers and policies.
• Participate in projects aimed to continuously improve efficiencies in workflow and service to (a) organizations interested in becoming an ASHA approved CE Provider, (b) organizations undergoing re-approval, and (c) existing Providers.

Skills

Admin experience

Coordination

Customer service

Relationship building

Teamwork

Communication

Problem solving

Multitasking

Project support

Policy guidance

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

CRM software

Document management

Job description

American Speech-Language-Hearing Association in Rockville, MD is seeking a Coordinator, Continuing Education (CE) Provider Approval to serve as the first point of contact for organizations applying for or renewing ASHA Approved CE Provider status.

You will build trust-based relationships, offer practical guidance, and help streamline the CE Provider processes while collaborating with a high-energy, creative team to strengthen provider resources and improve workflows.