CDL-A Driver Manager — Shuttle Ops & Dispatch Lead

Keystone Automotive Operations; Kansas City (KS); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Tuition assistance

Referral bonus

Training and development

Job summary

Keystone Automotive Operations, Inc. seeks a CDL-A Driver Manager in Kansas City, KS to lead shuttle operations, balance daily freight with safety, service quality, and cost control. You will plan routes, dispatch trucks, coordinate with multiple departments, and drive process improvements while upholding compliance and safety standards.

This role emphasizes strong leadership, mentorship, and performance management to build a high-performing transportation team.

Qualifications

• Valid CDL-A license for assigned equipment.
• Bachelor’s degree or equivalent work experience.
• 5 years of relevant experience in multi-location distribution, warehousing, or fleet operations.
• Prior senior lead or supervisory experience.
• Business experience with logistics and supply chain.
• Strong organization and cross-department communication skills.
• Strong leadership, coaching, and problem-solving skills.

Responsibilities

• Plan shuttle and delivery routes with drivers, dispatch trucks and orders, and track activity to support timely deliveries.
• Coordinate inbound and outbound freight movement with Shipping, Receiving, Security, and other departments.
• Communicate with warehouse teams, drivers, and cross-dock supervisors to resolve routing and delivery issues.
• Monitor operational quality and customer satisfaction metrics.
• Develop and improve delivery processes, implement lean procedures, and analyze cost-reduction opportunities.
• Oversee safety procedures, reporting, and accident review activities while ensuring compliance with laws and company policies.
• Certify drivers using company-preferred driving techniques.
• Plan, assign, schedule, and review team members’ work to maintain quality and service standards.
• Hire, onboard, train, coach, and develop staff, promoting courteous service and teamwork.
• Manage performance reviews, corrective action, and employment decisions per policies.

Skills

Leadership

Coaching

Problem-solving

Cross-department communication

Organizational skills

Education

Bachelor’s degree or equivalent

Job description

Keystone Automotive Operations, Inc. seeks a CDL-A Driver Manager in Kansas City, KS to lead shuttle operations, balance daily freight with safety, service quality, and cost control. You will plan routes, dispatch trucks, coordinate with multiple departments, and drive process improvements while upholding compliance and safety standards.

This role emphasizes strong leadership, mentorship, and performance management to build a high-performing transportation team.