CDC Operations Clerk — Administrative & Records Support

Armed Services YMCA El Paso; Norfolk (VA); On-site; USD 42,000 - 44,000; Full time

Job summary

Armed Services YMCA seeks an Administrative Assistant for the Norfolk Child Development Center to serve as the main information contact and to perform clerical tasks supporting the CDC.

The role covers record keeping, reporting, enrollment processing, front desk coverage, fee collection, and USDA/CACFP records maintenance, with emphasis on accuracy and compliance. English proficiency required; Spanish a plus. Salary reflects experience and is commensurate with duties.

Qualifications

• High School Diploma or equivalent is required.
• Two (2) years of administrative experience required.
• Knowledge of administrative support functions and office automation software.
• Knowledge of military CDC and USDA Food Programs is required.
• Ability to maintain computerized databases and accurate reports/records.
• Experience with Child Care Management Systems (ProCare preferred).
• Willingness to participate in ongoing professional development in early childhood education.

Responsibilities

• Perform duties related to CDC components and support offices with administrative tasks.
• Prepare and maintain reports, correspondence, and data including CACFP and USDA records.
• Ensure child registration/enrollment paperwork is complete and current.
• Maintain office files/records and provide information to ASYMCA HQ and licensing bodies.
• Provide front desk coverage, greet inquiries, and inform families about programs and procedures.
• Collect fees and record payments, monitor supplies, and notify supervisor of delinquencies.
• Serve as a mandatory reporter to Child Protective Services and adhere to immunization requirements.
• Collaborate with staff to support military families and maintain high customer service standards.

Skills

Administrative experience

Customer service

Record keeping

Office software

USDA Food Programs

Spanish language (plus)

ProCare

Education

High School Diploma or equivalent

Tools

ProCare

Job description

Armed Services YMCA seeks an Administrative Assistant for the Norfolk Child Development Center to serve as the main information contact and to perform clerical tasks supporting the CDC.

The role covers record keeping, reporting, enrollment processing, front desk coverage, fee collection, and USDA/CACFP records maintenance, with emphasis on accuracy and compliance. English proficiency required; Spanish a plus. Salary reflects experience and is commensurate with duties.