CCTV/Store Detective - Retail

Prosegur Security USA, Inc; Danbury (CT); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Career advancement opportunities

Job summary

Prosegur Security USA, Inc. is seeking a reliable CCTV/Store Detective Officer to protect customers and co-workers by patrolling, monitoring premises, and performing searches.

The position requires working retail store hours and regular attendance with shifts offered based on business needs. The role emphasizes maintaining a safe environment, enforcing policies, documenting incidents, and assisting customers and staff.

Qualifications

• High school diploma or GED equivalent.
• 1 year of experience as a security officer, preferably in a retail setting.
• Open availability to work all shifts.
• Reliable transportation.
• Good communication skills.
• Ability to sit, stand, or walk for long periods.
• Must be able to walk/run flights of stairs daily.
• Ability to think clearly during crisis or high-stress events/periods.
• Must possess high integrity, trust, accountability, and work ethic.
• Effective oral and written communication skills.

Responsibilities

• Monitor and authorize entrance and departure to guard against theft and maintain security/safety of premises.
• Circulate among visitors, patrons, and employees to preserve order and protect property.
• Enforce rules, regulations, policies, and procedures, and respond to emergency situations requiring security assistance, including evacuation routes.
• Report recoveries made via the client's internal system.
• Write detailed narrative reports and maintain daily activity reports (DARs).
• Provide assistance to customers, employees, and visitors in a courteous and professional manner.
• Monitor for irregular or unusual activity.
• Secure facility and designated areas.
• Enforce facility and company policies and procedures.
• Remain calm and communicate with on-site store detectives, law enforcement, and store leadership, while professionally documenting and escalating incidents.
• Circulate among visitors, patrons, and employees to preserve order and protect property.

Skills

Good communication

Stamina

Crisis management

Observation skills

Teamwork

Education

High school diploma or GED

Job description

Work for a company where your individual contributions are recognized and rewarded. Apply for your next security position at Prosegur. We are always hiring professionals eager to exceed customer expectations! We're hiring a reliable, experienced, CCTV/Store Detective Officer! The person in this position will maintain a safe and secure environment for customers and co-workers by patrolling, monitoring premises, and performing search procedures. All positions require the ability to work retail store business hours. Regular attendance is expected, and schedules will be offered based on the business needs and availability.

Prosegur offers a whole suite of benefit options. Prosegur believes in career advancement and encourages current employees to apply. We offer competitive wages and exciting company resources.

Pay Rate: $20.25/hr

Schedule:

• Full-Time, Open Retail availability.

Responsibilities:

• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security/safety of premises
• Circulate among visitors, patrons, and employees to preserve order and protect property against theft, preventing safety hazards and violence
• Enforce rules, regulations, policies, and procedures, and respond to emergency situations requiring security assistance, including evacuation routes
• Report recoveries made via the client's internal system
• Write detailed narrative reports and maintain daily activity reports (DARs)
• Provide assistance to customers, employees, and visitors in a courteous and professional manner
• Monitor for irregular or unusual activity
• Secure facility and designated areas
• Enforce facility and company policies and procedures
• Remain calm and communicate with on-site store detectives, law enforcement, and store leadership, while professionally documenting and escalating incidents.
• Circulate among visitors, patrons, and employees to preserve order and protect property

Qualifications:

• High school diploma or GED equivalent
• Must have one (1) year of experience as a security officer, preferably in a retail setting
• Must have open availability to work all shifts and schedules
• Must have reliable transportation
• Must have good communication skills
• Ability to sit, stand, or walk for long periods
• Must be able to walk/run flights of stairs on a daily basis.
• Ability to think clearly during crisis or high-stress events/periods
• Must possess high integrity, trust, accountability, and work ethic
• Effective oral and written communication skills

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