CCTV/Store Detective - Retail

Prosegur; Burlington (MA); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

401K/403b Plan

Benefits package

Job summary

Prosegur in Burlington, MA is seeking a part-time Retail Store Detective to help maintain a safe environment for customers and staff. Responsibilities include patrolling, monitoring CCTV, and responding to incidents while documenting actions and outcomes.

The role requires a high school diploma or GED, reliable transportation, and the ability to stand or walk for long periods. Prior loss prevention or security experience is preferred, with strong communication skills essential.

Qualifications

• High school diploma or GED required.
• Experience in retail loss prevention or security.
• Ability to stand, walk long periods; reliable transportation.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor CCTV to protect employees and assets and deter theft.
• Communicate with on-site security, leadership, and law enforcement.
• Patrol the store and maintain order and safety.
• Prepare detailed incident reports and DARs as needed.
• Assist customers and colleagues in a courteous, professional manner.

Skills

CCTV & radio comms

Retail loss prevention experience

Strong communication

High integrity

Education

High school diploma or GED

Tools

CCTV monitoring systems

Job description

Burlington, MA, United States of America

$22.27 - $22.27

Overview

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

Job Skills / Requirements

Work for a company where your individual contributions are recognized and rewarded. Apply for your next security position at Prosegur. We are always hiring professionals eager to exceed customer expectations! We’re hiring a reliable, experienced, Retail Store Detective! The persons in this position will maintain a safe and secure environment for customers and co-workers by patrolling, monitoring premises, and performing search procedures. All positions require the ability to work retail store business hours. Regular attendance is expected, and schedules will be offered based on the business needs and availability.

Pay Rate: $22.27/hr

Prosegur offers a whole suite of benefit options. Prosegur believes in career advancement and encourages current employees to apply. We offer competitive wages and exciting company resources.

Responsibilities:

• Alertly monitor CCTV cameras focused on protecting employees, assets, and brands. This position can remotely or directly support the prevention and apprehension of external and internal theft following company policies.
• Remain calm and communicate with on-site assets protection security, law enforcement, and store leadership, while professionally documenting and escalating incidents.
• Circulate among visitors, patrons, and employees to preserve order and protect property
• Guard, patrol, and monitor industrial or commercial premises to prevent safety hazards, theft, violence, or infractions of rules
• Enforce rules, regulations, policies, and procedures, and respond to emergencies requiring security assistance
• Write detailed narrative reports and maintain daily activity reports (DARs), including investigating and preparing reports on incidents
• Assist customers, employees, and visitors in a courteous and professional manner
• Monitor for irregular or unusual activity
• Secure facility and designated areas
• Enforce facility and company policies and procedures

Qualifications:

• Knowledge of the use of CCTV security systems and radio communications
• Previous retail loss prevention/asset protection, CCTV monitoring, security, customer service, or criminal justice experience is required
• Must possess high integrity, trust, accountability, and work ethic
• Effective oral and written communication skills
• High school diploma or GED equivalent
• Must have reliable transportation
• Ability to stand, sit, and/or walk for long periods
• Must be able to walk/run flights of stairs daily.
• Ability to think clearly during crisis or high-stress periods

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#LW0475B

Education Requirements (All)

High School Diploma

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: 401K/403b Plan, Benefits offering vary based on contract/role

This is a Part-Time position1st Shift, 2nd Shift, Weekends.