CCTV & E‑Surveillance Field Technician

CMS Info Systems (CMS); United States; Remote; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

CMS Info Systems is seeking a field service technician to install, configure, and maintain CCTV and E-Surveillance systems at client sites, including IP/Analog cameras and DVR/NVR equipment.

The role involves troubleshooting camera issues, basic networking, preventive maintenance, and documenting service activities via a mobile app. Travel to customer locations (ATM/bank sites) is required.

Qualifikationen

• CCTV, E-Surveillance, security systems, electronics, or field service.
• Good knowledge of CCTV installation, DVR/NVR, IP/Analog cameras, cabling, and basic networking.
• Good troubleshooting and problem-solving skills.
• Android smartphone is mandatory for service reporting.
• Bike/Two-wheeler and valid Driving Licence are mandatory.
• Willing to travel approx. 80–100 km per day.

Aufgaben

• Install, configure, commission, and maintain CCTV and E-Surveillance systems, including IP/Analog cameras, DVR/NVR, monitors, storage, and related equipment.
• Troubleshoot issues related to camera failure, video loss, poor image quality, recording/playback issues, power supply, cabling, and connectivity.
• Perform basic troubleshooting of LAN, IP addressing, network cables, switches, and PoE devices connected to CCTV systems.
• Conduct preventive maintenance and ensure proper functioning of cameras, DVR/NVR, storage, connectivity, and surveillance equipment.
• Perform minor repairs and replace faulty modules/components, including multi-vendor CCTV equipment.
• Attend customer service calls and ensure timely resolution in accordance with SLA requirements.
• Follow security and safety procedures while working at ATMs, bank branches, and financial institutions.
• Maintain company assets, tools, spares, software, and other materials for service activities.
• Update service calls, troubleshooting details, spare usage, photographs, and closure status via the mobile/service application.
• Prepare and submit required service reports, preventive maintenance reports, checklists, and technical documentation.
• Escalate critical or unresolved issues to the appropriate technical/support team.

Kenntnisse

CCTV installation

Troubleshooting

Networking basics

Field service

Driving license

Android smartphone

Tools

DVR/NVR

IP cameras

Jobbeschreibung

CMS Info Systems is seeking a field service technician to install, configure, and maintain CCTV and E-Surveillance systems at client sites, including IP/Analog cameras and DVR/NVR equipment.

The role involves troubleshooting camera issues, basic networking, preventive maintenance, and documenting service activities via a mobile app. Travel to customer locations (ATM/bank sites) is required.