CCP Program Supervisor — Lead New Community Care (Lombard, IL)

Safe Life Home Health Care; Lombard (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Paid time off

Flexible schedule

Job summary

Safe Life Home Healthcare, LLC is expanding its Community Care Program (CCP) in Lombard, IL, seeking an experienced Home Care Supervisor to lead CCP and support current operations on-site. The role offers growth opportunities and a competitive benefits package.

You will oversee CCP development, staff recruitment and training, and ensure compliant care coordination for clients in the community, while integrating CCP with existing home health services.

Qualifications

• CCP supervision experience is required.
• Strong written/verbal English communication.
• Excellent organizational abilities.
• Proficiency with Microsoft Office.
• Prior office experience required.
• Must pass Homecare Supervisor Certification.

Responsibilities

• Administrative: Answer and transfer calls, deliver quality customer service, maintain filing systems, establish CCP vertical, build relationships with CCUs and partners, manage referrals.
• Staffing: Recruit, hire, and terminate employees; conduct pre-service and in-service training; coordinate care for up to 50 clients; communicate with vendors about documentation and deviations.
• Data Entry & Operations: Enter/maintain data; manage client assessments and visit reports; ensure IDoA compliance; integrate CCP with existing services.
• Supervisory: Create/update folders; conduct quarterly evaluations; process timesheets and payroll reports; develop CCP procedures.
• Customer Service: Refer clients to programs; assist with applications; respond within 24 hours; resolve issues efficiently.

Skills

CCP supervision experience

English communication

Organizational abilities

Microsoft Office

Prior office experience

Education

Homecare Supervisor Certification

Tools

WellSky Personal Care (formerly Clear Care)

Job description

Safe Life Home Healthcare, LLC is expanding its Community Care Program (CCP) in Lombard, IL, seeking an experienced Home Care Supervisor to lead CCP and support current operations on-site. The role offers growth opportunities and a competitive benefits package.

You will oversee CCP development, staff recruitment and training, and ensure compliant care coordination for clients in the community, while integrating CCP with existing home health services.