CCC Collision Estimator & Shop Manager

BC Body Craft Collision Center; Oak Park (IL); On-site; USD 52,000 - 80,000; Full time

Job summary

BC Body Craft Collision Center is seeking an experienced Estimator to join our family‑owned collision shop in Oak Park. You will handle customer vehicle intake and deliveries, use the CCC system for estimates, and coordinate with technicians to ensure timely completion of repairs.

Working in a small, tightly coordinated team, you will need strong communication, organization, and dependable attendance. Your role includes opening/closing the shop, documenting pre‑repair conditions, and guiding

Qualifications

• Previous estimator experience at a collision repair or automotive shop; proven history with the ccc operating system is required.
• Strong verbal communication and customer service skills; you should enjoy face‑to‑face interactions and be comfortable resolving customer questions on‑site.
• Excellent organizational skills and the ability to prioritize work in a small‑team environment.
• Commitment to punctuality and dependable attendance—critical for a shop of this size.

Responsibilities

• Open and close the shop reliably, following all shop checklists and safety procedures.
• Welcome customers, perform thorough vehicle check-ins, and document pre‑repair conditions.
• Prepare and finalize estimates using the CCC operating system, ensuring accuracy and clarity for both customers and insurance representatives.
• Assign and dispatch work orders to technicians, track progress, and adjust schedules to meet deadlines.
• Order parts promptly, handle returns correctly, and reconcile parts inventories.
• Inspect vehicles before and after repairs to guarantee quality workmanship and proper documentation.
• Keep customers informed during the repair process, answer questions, and perform vehicle deliveries with a professional, customer‑first approach.

Skills

CCC experience

Customer service

On-site communication

Time management

Tools

CCC operating system

Job description

BC Body Craft Collision Center is seeking an experienced Estimator to join our family‑owned collision shop in Oak Park. You will handle customer vehicle intake and deliveries, use the CCC system for estimates, and coordinate with technicians to ensure timely completion of repairs.

Working in a small, tightly coordinated team, you will need strong communication, organization, and dependable attendance. Your role includes opening/closing the shop, documenting pre‑repair conditions, and guiding