CCBHC - Clinical Supervisor - Crisis Services
Flushing, Queens, NY, USA
Job Description
Posted Thursday, May 29, 2025 at 4:00 AM
Sign-On Bonus: $3,000 Sign-On Bonus Eligible
Summary
The Clinical Supervisor for Crisis Services is responsible for providing direct supervision to clinical staff within the CCBHC Program. The Clinical Supervisor-Crisis Services oversees the Crisis Receiving and Stabilization services of the CCBHC. The Clinical Supervisor ensures that the clinical and administrative practices of individual clinicians meet agency expectations.
Essential Functions:
- Provide clinical supervision, coaching, and support to assigned clinicians, ensuring client care aligns with best practices and social work/counseling principles.
- Oversee crisis intervention services and pre-admission assessments for community members and CCBHC clients in crisis.
- Coordinate care with other behavioral health, physical health, and social services systems in the community.
- Perform clinical assessments to determine appropriate levels of care and support suicide prevention efforts.
- Train and mentor staff, fostering a supportive and knowledgeable team environment.
- Maintain clinical supervision logs, conduct chart reviews to assess clinician practice, and address non-compliance with standards through training.
- Provide consultation and support to staff, including case conferences and debriefings on difficult client situations.
- Collaborate with the CCBHC Interdisciplinary Team and external agencies/stakeholders.
- Assist with incident management, UR/UM, and other quality assurance and CQI activities.
- Support program goals and objectives.
- Maintain an active caseload and meet productivity and practice expectations.
- Supervise and participate in the student intern program, if applicable.
- Perform other related duties as assigned.
Supervisory Responsibilities:
Manage the overall direction, coordination, and evaluation of the program/department, including hiring, planning, assigning, directing work, performance reviews, and addressing employee issues, in accordance with agency policies and laws.
Minimum Qualifications:
- Licensed Clinical Social Worker.
- 5 years of social work experience.
- Strong clinical assessment skills.
- Strong management and leadership skills.
- Aptitude for training staff.
- Bilingual in Spanish, Mandarin, Cantonese, Bengali, or other languages may be required based on client needs.
Preferred Qualifications:
- Experience working in a CCBHC.
- Previous supervisory experience in crisis intervention.
- Experience with audit, quality assurance, and quality improvement activities.
- Proficiency in Welligent.
Job Behavioral Expectations:
- Maintain regular, consistent, and professional attendance, punctuality, personal appearance, and adherence to health & safety procedures.
- Meet productivity standards and perform safely and successfully.
- Understand principles, methods, and processes related to the role; attend meetings, seminars, and training as assigned.
- Complete work accurately, neatly, thoroughly, and with minimal errors by the established deadlines.
- Follow departmental policies and procedures, including maintaining confidentiality and HIPAA compliance at all times.