CCBHC - Clinical Supervisor - Crisis Services
Flushing, Queens, NY, USA
Job Description
Posted Friday, May 2, 2025 at 4:00 AM
Sign-On Bonus: $3,000 Sign-On Bonus Eligible
Summary
The Clinical Supervisor for Crisis Services is responsible for providing direct supervision to clinical staff within the CCBHC Program. The Clinical Supervisor-Crisis Services oversees the Crisis Receiving and Stabilization services of the CCBHC. The Clinical Supervisor ensures that the clinical and administrative practices of individual clinicians meet agency expectations.
Essential Functions:
- Provide clinical supervision, coaching, and support to assigned clinicians, ensuring client care aligns with best practices and social work/counseling principles.
- Oversee crisis intervention services and pre-admission assessments for community members and CCBHC clients in crisis.
- Coordinate care with other behavioral health, physical health, and social services systems in the community.
- Perform clinical assessments to determine appropriate levels of care and support suicide prevention efforts.
- Train and mentor staff, fostering a supportive and knowledgeable team environment.
- Maintain clinical supervision logs, conduct chart reviews to assess clinician practice, and address non-compliance with standards through training.
- Provide consultation and support to staff, including case conferences and debriefings for difficult client situations.
- Collaborate with the CCBHC Interdisciplinary Team and external agencies/stakeholders.
- Assist with incident management, UR/UM, and other quality assurance and CQI activities.
- Support program goals and objectives.
- Maintain an active caseload (number of clients determined with supervisor) and meet productivity expectations.
- Supervise and participate in student intern programs, as applicable.
- Perform other related duties as assigned.
Supervisory Responsibilities:
Manage the overall direction, coordination, and evaluation of the Program/Department, including hiring, planning, assigning, directing work, rewarding, disciplining, performance reviews, and resolving issues in accordance with agency policies and laws.
Minimum Qualifications:
- Licensed Clinical Social Worker.
- 5 years of social work experience.
- Strong clinical assessment skills.
- Strong management and leadership skills.
- Aptitude for training staff.
- Bilingual in Spanish, Mandarin, Cantonese, Bengali, or others, depending on client needs.
Preferred Qualifications:
- Experience working in a CCBHC.
- Previous supervisory experience in crisis intervention.
- Experience with audit, quality assurance, and quality improvement activities.
- Proficiency in Welligent.
Job Behavioral Expectations:
- Maintain regular, consistent, and professional attendance, punctuality, and appearance, adhering to health & safety procedures.
- Meet productivity standards and perform work accurately and thoroughly.
- Attend staff meetings, seminars, and training as assigned.
- Complete work with minimal errors by established deadlines.
- Maintain confidentiality and adhere to HIPAA guidelines at all times.