CCBHC Care Coordinator/Cultural Broker

Spurwink; Portland (ME); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement with matching contribution

Tuition reimbursement

PSLF eligibility

Paid time off

Same day pay

Job summary

Spurwink seeks a CCBHC Care Coordinator/Cultural Broker to join the ShifaME team in Cumberland County. This full-time role provides case management for forcibly displaced children and families facing resettlement, acculturation, trauma, and isolation, across home, school, community and office settings.

Collaborate with ShifaME clinicians using Trauma Systems Therapy for Refugees (TST-r), coordinate referrals, and advocate for culturally responsive care while bridging language barriers.

Qualifications

• Bachelor's Degree in a related field required.
• Fluency in Spanish preferred.
• Good computer skills and strong communication abilities; able to manage time independently.
• Linguistic and cultural experience for cultural brokering.

Responsibilities

• Conduct intake, psychosocial assessments, and ongoing assessments to identify client needs and strengths.
• Maintain accurate documentation, including assessments, service plans, progress notes, and electronic records.
• Coordinate referrals and act as liaison among families, providers, schools, and community partners.
• Advocate for culturally responsive, family-centered services and support.
• Track treatment progress to ensure quality, coordinated care.

Skills

Spanish language

Communication skills

Time management

Education

Bachelor's degree

Tools

Computer skills

Job description

Spurwink is seeking a CCBHC Care Coordinator/Cultural Broker to join the ShifaME team in Cumberland County. This position provides case management services to forcibly displaced children and families experiencing challenges related to resettlement, acculturation, trauma, and isolation. Working across home, school, community, and office settings, the Care Coordinator/Cultural Broker helps families navigate complex service systems, bridges cultural and linguistic differences, facilitates collaboration among providers, and advocates for culturally responsive care. The ideal candidate is collaborative, engaging, and driven, has and possesses the language skills needed to effectively serve diverse communities.

This is a full-time, Monday-Friday position with a pay range of $20.00-$26.00 per hour.

Duties:

• Conduct intake, psychosocial, and ongoing assessments to identify client needs and strengths.
• Maintain accurate and timely documentation, including assessments, service plans, treatment updates, progress notes, managed care entries, referrals, and electronic health records.
• Facilitate team meetings and develop crisis plans when appropriate.
• Partner with ShifaME clinicians to provide services using Trauma Systems Therapy for Refugees (TST-r). Collaborate with additional interdisciplinary team members including the Clinical Team Lead, Peer Partner, Nurse Care Manager, and medical and psychiatric consultants.
• Connect immigrant and refugee children and families with community, educational, medical, behavioral health, and social service resources.
• Coordinate referrals and serve as a liaison among families, providers, schools, and community partners.
• Help families navigate complex systems while bridging cultural and linguistic barriers to care.
• Advocate for culturally responsive, family-centered services and support.
• Track and report treatment progress to ensure quality, coordinated care.

Qualifications:

Bachelor's Degree (BA) in a related field required. Must have good computer skills, strong communication skills, and the ability to manage time independently. Candidates must have the linguistic and cultural experience to provide cultural brokering. The ideal candidate will have the language capacity to serve a multicultural population. Fluency in both spoken and written Spanish is preferred. All applicants must maintain a current driver's license and a clean driving record as outlined in Spurwink's Driving policy.

Competitive Benefits Package:

• Health/Dental/Vision /Pet Insurance
• Employer Paid Life Insurance and Short/Long Term Disability
• Retirement Account with Matching Contribution (after one year of service)
• Scholarships to ME Community Colleges
• Tuition Reimbursement
• 25% Tuition Reimbursement for UNE Master of Social Work Program
• Eligible employer for the Public Service Loan Forgiveness (PSLF) Program
• Quality Supervision and Paid Training Opportunities
• Career Advancement Opportunities
• Flexibility of Schedules
• Generous Paid Time Off
• Opportunity for Same Day Pay
• Health Plan Enrollees – Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More)

Spurwink is an Equal Opportunity Employer.