CCaaS Implementation Engineer

Jobot Consulting; Wichita (KS); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading law firm in Orange County seeks a specialist to replace their legacy CCaaS with Amazon Connect, utilizing AI-driven solutions. The role offers flexibility to work onsite, hybrid, or remotely, and includes competitive pay and comprehensive health insurance options.

Benefits

Flexibility to work onsite, hybrid, or remotely

Competitive hourly rate with potential for salary conversion

Comprehensive health insurance options

Qualifications

• Expertise in Amazon Connect and CCaaS solutions engineering and implementation.

Responsibilities

• Design and implement an enterprise solution replacing existing CCaaS with Amazon Connect.
• Leverage AI features for voice and text, integrated with CRM and Case Management tools.

Skills

Expertise in Amazon Connect

CCaaS solutions engineering

Python

TypeScript

Tools

Terraform

Kubernetes (EKS)

Docker

Job description

2 days ago Be among the first 25 applicants

This range is provided by Jobot Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75.00/hr - $120.00/hr

Want to learn more about this role and Jobot Consulting? Click our Jobot Consulting logo and follow our LinkedIn page!

Job details

Replace a legacy CCaaS with Amazon Connect for a law firm investing in technology
This Jobot Consulting job is hosted by Charles Simmons.

Interested? Easy Apply now by clicking the "Easy Apply" button and sending your resume.

Salary: $75 - $120 per hour

About Us
A premier personal injury law firm in Orange County, committed to excellence and innovation. We are integrating AI-driven solutions to enhance client services, streamline legal processes, and optimize operations, aiming to be a law firm built from the ground up with AI at its core.

Why join us?

• Flexibility to work onsite, hybrid, or remotely within the US
• Competitive hourly rate with potential for salary conversion
• Lead a critical implementation using cutting-edge technology
• Comprehensive health insurance options for W-2 contractors; options for independent consultants

Job Details
Design and implement an enterprise solution replacing existing CCaaS with Amazon Connect, leveraging AI features for voice and text, integrated with CRM and Case Management tools for seamless workflows across Marketing, Sales, and Operations.

**Must Have:**

• Expertise in Amazon Connect and CCaaS solutions engineering and implementation

**Nice to Have:**

• Python, TypeScript
• Terraform, Kubernetes (EKS), Docker

Interested? Easy Apply now by clicking the "Easy Apply" button.

Jobot is an Equal Opportunity Employer, providing an inclusive environment that values diversity. We consider all qualified candidates without discrimination based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or expression, or any characteristic protected by law.

We may perform background checks with your authorization, considering criminal histories in accordance with applicable laws.

Learn more about this role and Jobot Consulting? Click our logo and follow our LinkedIn page!

Details

• Seniority level: Not Applicable
• Employment type: Contract
• Job function: Information Technology

Industries: IT Services, IT Consulting, Software Development

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