CBO Revenue Cycle Lead - Supervisor

Henry Ford Health; Troy (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Henry Ford Health seeks a Supervisor for the Central Business Office to lead a designated area, overseeing insurance billing, self-pay, and accounts receivable responsibilities. You will collaborate with the CBO Manager to ensure efficient workflows and accurate customer responses.

You will build strong relationships with internal departments and guide teams toward timely billing, accuracy, and adherence to revenue cycle best practices, driving improvements across the organization.

Qualifications

• Two years of experience with healthcare accounts receivable.
• Knowledge of revenue cycle operations and day-to-day functionality.
• Strong communication skills and ability to interact with staff and stakeholders.
• Ability to manage, coordinate, and lead multiple tasks simultaneously.

Responsibilities

• Coordinate and lead a designated area within the CBO, ensuring timely billing processing and accurate responses to customer inquiries.
• Oversee insurance billing and self-pay functions for HFHS hospitals, outpatient clinics, and employed physicians.
• Build and maintain strong working relationships with departments to resolve patient inquiries effectively.
• Provide oversight and support to ensure day-to-day functionality aligns with revenue cycle best practices.
• Manage and lead teams, coordinating efforts to meet projected deadlines and goals.
• Work independently and collaboratively to drive change and improve processes within the CBO.

Skills

Healthcare AR

Revenue Cycle

Communication

Team Leadership

Education

Associate degree in Business Administration

Tools

CPT/ICD Coding

Job description

Henry Ford Health seeks a Supervisor for the Central Business Office to lead a designated area, overseeing insurance billing, self-pay, and accounts receivable responsibilities. You will collaborate with the CBO Manager to ensure efficient workflows and accurate customer responses.

You will build strong relationships with internal departments and guide teams toward timely billing, accuracy, and adherence to revenue cycle best practices, driving improvements across the organization.