CBO Billing Specialist

Henry Ford Health; Detroit (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Henry Ford Health in Detroit seeks an Accounts Receivable Billing Specialist to manage insurance AR across HFH hospitals, clinics, and employed physicians, ensuring accurate patient financial, insurance, and demographic data for compliant claim submissions.

The role focuses on resolving payer denials, following up on claims needing additional payer response, and overseeing billing and collections with minimal supervision to support timely payments and accurate reporting.

Qualifications

• High school diploma or equivalent.
• Minimum of two (2) years of experience in an office or healthcare-related environment.
• Prior experience in a healthcare revenue cycle role (preferred).
• Completion of college coursework in accounting, business, or healthcare administration (preferred).

Responsibilities

• Manage insurance accounts receivable for Henry Ford Health across all HFH hospitals, outpatient clinics, and employed physician practices.
• Ensure accuracy and completeness of patient financial, insurance, and demographic information for compliant claim submissions.
• Resolve payer denials and follow up on claims requiring additional payer response.
• Oversee billing and collection of payments across HFH facilities.

Skills

Insurance billing

Medical terminology

CPT/HCPCS knowledge

Education

High school diploma or equivalent

2 years in an office or healthcare environment

Healthcare revenue cycle experience (preferred)

College coursework in accounting/business/healthcare administration (preferred)

Job description

Job Description

GENERAL SUMMARY:

Under minimal supervision, this role is responsible for managing insurance accounts receivable for Henry Ford Health (HFH). The position ensures the accuracy and completeness of patient financial, insurance, and demographic information in accordance with established policies and procedures, enabling compliant claim submissions to third-party payers. Responsibilities include resolving payer denials, following up on claims requiring additional payer response, and overseeing the billing and collection of payments across all HFH hospitals, outpatient clinics, and employed physician practices.

Qualifications:

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• High school diploma or equivalent
• Minimum of two (2) years of experience in an office or healthcare-related environment
• Prior experience in a healthcare revenue cycle role (preferred)
• Completion of college coursework in accounting, business, or healthcare administration (preferred)

KNOWLEDGE & TECHNICAL SKILLS REQUIRED:

• Knowledge of insurance guidelines and billing processes, including claim submission, denial management, and routine follow-up
• Familiarity with medical terminology
• Understanding of CPT/HCPCS codes and revenue coding (preferred)

CORE COMPETENCIES REQUIRED:

• Strong verbal and written communication skills to effectively interact with colleagues, supervisors, and managers
• Ability to work independently with minimal supervision
• Excellent organizational and time management skills to prioritize tasks and meet third-party payer requirements