CBO Billing Specialist - Revenue Cycle

Henry-Ford-Health-2; Troy (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Henry Ford Health in Detroit, MI, seeks an Insurance Accounts Receivable Specialist to manage patient financial, insurance, and demographic data and ensure compliant claim submissions across HFH hospitals and clinics.

Responsibilities include resolving payer denials, pursuing follow-up on claims requiring payer response, and supervising billing and collection activities to support timely payments and accurate financial reporting.

Qualifications

• High school diploma or equivalent is required.
• Minimum of two (2) years of experience in an office or healthcare-related environment is required.
• Prior experience in a healthcare revenue cycle role is preferred.
• Familiarity with medical terminology is preferred.
• Understanding of CPT/HCPCS codes and revenue coding is preferred.
• Knowledge of insurance guidelines and billing processes, including claim submission, denial management, and routine follow-up.
• Completion of college coursework in accounting, business, or healthcare administration is preferred.
• Strong verbal and written communication skills to effectively interact with colleagues, supervisors, and managers.
• Ability to work independently with minimal supervision.
• Excellent organizational and time management skills to prioritize tasks and meet third-party payer requirements.

Responsibilities

• Manage insurance accounts receivable for HFH across hospitals, outpatient clinics, and employed physician practices.
• Ensure accuracy and completeness of patient financial, insurance, and demographic information for compliant claim submissions.
• Resolve payer denials and follow up on claims requiring additional payer response.
• Oversee billing and collection of payments across HFH facilities to support timely reimbursements.

Skills

Healthcare billing

Denial management

Communication

Time management

Independence

Education

High school diploma

College coursework in accounting/business/healthcare administration

Job description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve. Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact. Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

Under minimal supervision, this role is responsible for managing insurance accounts receivable for Henry Ford Health (HFH). The position ensures the accuracy and completeness of patient financial, insurance, and demographic information in accordance with established policies and procedures, enabling compliant claim submissions to third-party payers. Responsibilities include resolving payer denials, following up on claims requiring additional payer response, and overseeing the billing and collection of payments across all HFH hospitals, outpatient clinics, and employed physician practices.

Qualifications

• High school diploma or equivalent is required.
• Minimum of two (2) years of experience in an office or healthcare-related environment is required.
• Prior experience in a healthcare revenue cycle role is preferred.
• Familiarity with medical terminology is preferred
• Understanding of CPT/HCPCS codes and revenue coding is preferred.
• Knowledge of insurance guidelines and billing processes, including claim submission, denial management, and routine follow-up.
• Completion of college coursework in accounting, business, or healthcare administration is preferred.
• Strong verbal and written communication skills to effectively interact with colleagues, supervisors, and managers.
• Ability to work independently with minimal supervision.
• Excellent organizational and time management skills to prioritize tasks and meet third-party payer requirements.